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Commercial Service Lead Technician
Overhead Door Corporation
Leading manufacturer of innovative doors and openers for residential, commercial, industrial & transportation access.
Commercial Lead Garage Door Technician responsible for installing and servicing overhead doors, rolling steel, fire doors, high speed doors, security grilles, and roll shutters in the Vancouver branch.
Encouragement and support for our Technicians and Installers in obtaining CDI Certification
Maintain a professional manner during regular interaction with warehouse staff, construction Project Managers, customers, other trades, and safety personnel
Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
Provide guidance to helpers in learning the skill
Providing Service, and diagnose problems, provide solutions, and carry out required work on overhead doors
Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
Effectively assess job scope at the beginning of each job and note any discrepancies to your scheduler immediately- ie: product warranty, site conditions, and safety
Complete all required paperwork daily and submitted on time at the end of each work day- ie: timesheets, FHLA’s, job workorder with clear notes and part #’s
Installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
Championing safety standards with a strong safety mindset
What you bring
d&a testing
cor certified
trailer transport
mechanical aptitude
ppe mandatory
safety training
D&A Testing for site access or post incident
The ability to transport product on trailers and manlifts (on trailers) to and from sites safely
Above average mechanical aptitude
Daily attendance and punctuality
Must be able to successfully pass pre-employment screening requirements including background check, drug, alcohol and health assessment
Wearing a hard hat and other PPE as required is mandatory for this safety sensitive role.
COR Certified workplace
Possess a valid driver’s license and clean drivers abstract
Must be able to lift up to 75 pounds
Possessing resourcefulness, integrity, strong work ethic, and ability to work in a team environment
Experience servicing/installing overhead doors is strongly preferred
Working with hand tools, electric tools, lifts, and ladders
Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
New hire candidates will be required to provide a current Driver’s Abstract from the province in which the position is located, at their own cost
Experience in related trades (i.e. construction, welding, millwright etc.)
Experience in a Service/Installation Industry
Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
Benefits
Comprehensive technical, safety and product training provided
Opportunity to build a long-term career with upward mobility
Excellent Health and Dental benefits offered for full time employees
Out of town travel for installation and service work, not limited to weekdays- without notice
A positive work environment with competitive pay and an excellent benefit plan
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment screening requirements including background check, drug, alcohol and health assessment
Established in 1921 by C.G. Johnson, who pioneered garage door innovation.
25+ Facilities
Production Network
Operates over 25 production facilities across the US and UK.
450+ Distributors
Global Reach
Maintains a network of over 450 distributors worldwide.
$1B - $5B Revenue
Financial Scale
Generates annual revenue between $1 billion and $5 billion.
Invented the upward-acting garage door and first electric opener by 1926, setting a high bar for innovation.
Produces solutions from residential garage doors to commercial sectional, rolling shutter, high-speed, fire-rated, and dock doors, tailored to sectors like manufacturing and logistics.
Operates five divisions (Access Systems, Genie openers, TODCO transport doors, Horton pedestrian systems, and Canadian Creative Door Services), spanning home to heavy-duty access needs.
Typical projects include equipping docks for warehouses, securing storefronts, automating hospital entrances, outfitting transportation fleets, and high-performance industrial installations.
Markets proprietary smart-home compatible opener systems like Genie’s Aladdin Connect and invented the first automatic sliding pedestrian door in 1954.
Culture + Values
Our People are our greatest strength! We recognize our People’s achievements and their contributions to our collective success. We support their well-being and are committed to their continued development to ensure a strong, sustainable future.
We take the very best care of our Customers! We work relentlessly to understand our customers’ needs and do our very best to help them succeed for our mutual benefit.
We strive to always Do What’s Right! We act with integrity and transparency to instill the highest level of trust.
We aspire to Be Extraordinary today, while building an even better future! We go beyond expectations in our quality of work, ownership of outcomes, and effort to achieve winning results.
Environment + Sustainability
60.75% Recycled Material
Steel Products Sustainability
Steel products are composed of a significant portion of recycled materials,made up of post-consumer and post-industrial components.
20–25% Recycled Content
Glass in Doors
Glass used in doors includes a substantial proportion of recycled materials, contributing to resource conservation.
R-17.5 Thermal Efficiency
Highest in the Industry
Thermacore® doors provide exceptional thermal performance,leading the market in energy efficiency.
100% Recycled Wood Fiber
EcoBuilt Panels
EcoBuiltâ„¢ panels are crafted from 100% recycled wood fiber and are SCS-Certified for sustainability.
Rigid polyurethane foam insulation contains no CFCs, HCFCs or VOCs.
Inclusion & Diversity
We value diversity;
Cultural commitment to inclusion
The company's culture actively supports diversity, reflects it in its communities, and acknowledges the demand for it from an increasingly diverse customer base.
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