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Service Engineer
Dormakaba
Provide on-site support, installation, maintenance and training for dormakaba products.
9d ago
Entry-level, Junior (1-3 years)
Full Time
Singapore, Singapore
Onsite
Company Size
15,451 Employees
Service Specialisms
Access control
Door hardware
Entrance systems
Electronic access solutions
Mobile access
Security technology
Consulting
Technical support
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Role
What you would be doing
on‑site installation
preventive maintenance
product repair
customer support
resource management
after‑sales training
- Perform on-site advice, installation, preventive maintenance and repairs of our Company products.
- Provide customer support for our Company’s products such as handling their enquiries with tact and courtesy.
- Handle all essential resources, materials and equipments for effective and efficient delivery.
- Offer aftersales solutions and training to customers on product features, configuration, usage and maintenance.
What you bring
communication
customer service
proactive
diploma
engineering
driving license
- Good communication skills to enable interaction with internal and external customers.
- Good level of customer service experience.
- Proactive in informing customers of additional product and services we offer.
- NITEC/ Diploma in Engineering/Electrical/Mechanical/Computer-related or equivalent discipline.
- Possess a valid Singapore Class 3 Driving License (Manual).
- Health insurance and flexi-benefits cater for the employee’s health and wellness.
- Team programs and activities that celebrate individual and team’s success.
- Supportive and collaborative team environment.
- Offer company transport provided from Boon Lay MRT & Serangoon MRT for a smooth commute.
- Learning culture where every employee is engaged in learning and development growth.
- Long service award recognition to honor committed and dedicated colleagues.
- Candidates without prior working experience are welcome as on-the-job training will be provided.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1862
Year Established
Originated from a locksmith shop in Switzerland.
CHF 2.85B Revenue
Annual Financial Performance
Achieved steady growth across core markets in 2022/23.
Five Core Markets
Geographic Focus Areas
Operations span Europe, North America, Australia, China, and India.
- A pivotal 2015 merger merged Dorma and Kaba into a unified powerhouse listed on the Swiss exchange.
- Its projects span hotels, airports, offices, and transport hubs with smart access, secure locks, and automated door systems.
- Specialized in access control, key systems, door automation, glass partitions, and workforce management.
- Unique blend of centuries-old craftsmanship and digital innovation drives its advanced identification and locking technology.
- Customer first
- Curiosity
- Courage
- Performance
- Trust
- Encourage people to use their curiosity and courage to discover new ways and to work as high-performing teams
- Focus on responding to the needs of internal and external customers
- Constructive work environment and leadership style that unleashes talent and engagement
- Leverage international diversity, remove barriers to teamwork and collaboration
- Put trust at the center of relationships, treat each other honestly, fairly and appreciatively
- Leaders act as mentors and colleagues are supporters
42% Emission Reduction
Scope 1+2 Targets
Committed to reducing operational emissions by 42% by 2030 compared to the FY 19/20 baseline, validated by the Science Based Targets initiative.
25% Energy Intensity Cut
Energy Efficiency Goal
Aims to reduce energy intensity by 25% by 2030, measured in MWh per CHF of revenue.
17% Emission Reduction
Current Achievement
Already achieved a 17% reduction in Scope 1+2 emissions, translating to a saving of 12,500 tonnes of CO₂ equivalent.
550% Solar Energy Growth
On-Site Solar Expansion
Enjoyed a massive 550% year-on-year increase in on-site solar energy generation, demonstrating strong commitment to renewable energy.
- Targeting operational carbon neutrality for net zero by 2030, supported by Gold Standard offsets.
- Aims to reduce Scope 3 emissions by 25% by 2030, targeting a significant portion of total emissions.
- Currently, 61% of manufacturing sites (18 sites) have energy management systems in place.
- Solar energy provides 100% electricity at the Chennai facility; 42% in Senai and 15% in Greater Noida.
- Received prestigious recognitions including a Gold medal from EcoVadis, TIME’s 'World’s Most Sustainable Companies 2024', Financial Times’ 'Europe’s Climate Leaders', MSCI AA rating, and ISS-ESG Prime Status.
- Engaged with 164 high-risk suppliers through the Supplier Sustainability Engagement Program.
- Published 322 sustainability-related product declarations and certifications, showcasing comprehensive environmental commitment.
- Achieved a 21% reduction in the recordable injury rate, highlighting strong health and safety practices.
90% Trained
Managerial Training on Bias
Over 90% of managers and HR partners received training on unconscious bias in FY22/23.
1 in 3 Managers
Target for Female Managers
Aiming for one-third of managers to be women by 2027, up from 19% in FY20/21.
25% Senior Leadership
Target for Female Representation
Aiming for 25% women in senior management succession planning by 2027, up from 14% in FY20/21.
28% Women Candidates
Senior Roles in FY23/24
28% of candidates for senior-management succession in FY23/24 were women.
- Global DE&I strategy built around inclusive culture, supporting employee resource groups, and diverse leadership succession pipeline.
- Signatory of UNWomen’s Empowerment Principles since 2022.
- Global DE&I recruitment policy ensuring diverse and bias-free candidate selection.
- Completed EDGE ASSESS in the UK and India via AVTAR.
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