Prepares all resident files to include all preparatory paperwork; prepares all move-out materials.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Assists with subsidy administration in accordance with HUD rules and regulations.
Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
Ensures compliance with state, federal and local housing laws.
As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
Makes appointments, shows apartments, screens applicants, and verifies applications for completion.
Complies with all Sherman Associates, agency and city compliance requirements.
Takes ownership and acts as the company's primary coordinator to assure that the company's goals fully meet and to exceed contractual property management obligations.
Meets Company benchmarks for occupancy, rent collections and timely compliance paperwork.
Shops comparable projects in the market place monthly.
Directs the day-to-day activities of resident and tenant relations, safety/security, maintenance, marketing, landscaping, inspections, snow removal, and other operations.
Coordinates with Corporate support staff on management company procedures for processing and distributing information.
Walks property at regular intervals to ensure property rules are being followed and that the property is clean and orderly and in good maintenance condition.
Supervises on-site maintenance, if utilized at assigned properties. Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management. Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
Requirements
driver's license
real page
yardi
affordable housing
2-5 years
crm
As applicable, must possess a valid driver's license, reliable vehicle with insurance and safe DMV driving record.
Proven track record of success in overseeing a portfolio of 100+ residential units strongly preferred.
Knowledge of Real Page or other related Property Management software (Yardi, Lead2Lease, OneSite Accounting, etc.) strongly preferred.
Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)
2-5 years of industry experience within residential real estate; or an equivalent number of years of education and real estate management experience.
Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
CRM, CAM, COS, or other related professional certification preferred.