Senior Product Manager, B2B AI

Description

• Lead integrations and applications by partnering with engineering, design, and data science to deliver end-to-end AI features, shaping frameworks for experimentation and conversational UX, and collaborating with the AI Platform team on APIs, guardrails, and model capabilities.
• Champion the copilot vision by evolving the AI agent into a trusted partner that empowers contractors, with a focus on building trust through transparency, reliability, and user control.
• Prototype the contractor AI product vision, establish the roadmap for AI-driven experiences across the all user personas of B2B product portfolio, and translate business goals into experiences that deliver measurable impact.
• Measure and iterate by defining and tracking KPIs such as engagement, task completion rates, retention, NPS, and cost-to-serve reduction, and continuously refining AI-driven experiences based on behavioral data and feedback loops.
• Drive agentic experiences by embedding the AI agent into core contractor journeys, delivering proactive insights and recommendations, and enabling meaningful actions on behalf of users

Requirements

• High technical acumen: able to work closely with platform/ML teams, understand API-driven integrations, and make sound architecture tradeoffs.
• Excellent cross functional leadership skills: influence without authority, build alignment, and inspire teams.
• Proven track record of shipping B2B-facing products at enterprise scale, ideally with conversational AI, recommendation systems, or agentic experiences.
• Strong understanding of AI UX principles including trust and safety, proactive vs. reactive experiences, and agentic design.
• 10+ years of product management experience, with at least 4+ years in AI/ML-driven products or consumer applications.
• Exceptional strategic thinker and operator: able to articulate a bold vision while driving execution at pace.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance