Must promote the Company culture and mission to all employees, vendors, clients and business partners.
Asset auditing and daily error logs
Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
Coordinate equipment/material receiving, shipping and RMA processing support as/when required
Coordinates equipment installation and delivery schedules in accordance with set project plans
Support standard and emergency operating procedures for data center.
Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually.
Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary
Responsible for the development, documentation and monitoring of performance measures and processes required for audit and operational compliance related to datacenter best practices and industry standards; Responsible for ISO 27001 / 9001 and TIA/EIA-942 certifications.
Directly participate and provide key input for all data center expansion, migration and decommissioning plan
Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a weekly basis
Provide smart-hands assistance as required
Provide equipment installation MACs, including device labeling, power connectivity and LV cable connectivity and proper cable dressing
Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required
Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling
Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents
Requirements
ms office
dcim
fiber termination
high school
problem solving
telecom experience
Must be able to act as the Company liaison for interface with customer representative(s).
Excellent communication and customer relationship skills
Basic understanding of AC/DC power principles
Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labelling standards, etc.
Strong aptitude for independent working environment and high productivity rate
Must possess a minimum of three (3) years of experience in telecommunications or related technical field.
Must know the universal communications color codes.
Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools
Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
Must possess a minimum of six (6) months supervisory and/or managerial experience.
Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
3-5 years working in data centers relative to the datacom/telecom industry, operations and administration or related technical field
Must be able to terminate fiber.
General knowledge of telecom/IP equipment and software configurations
Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
Must be proficient with Microsoft Office (Word, Excel and MS Project)
Must meet Company minimum driving standards.
Must possess at least a High School diploma or GED equivalency
Any network, storage or server certifications are a plus
Must possess and be able to effectively use the tools listed above.
Regular attendance is mandatory
Benefits
Ticketing and service calls
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to deliver top-tier communication solutions, IES Communications has rapidly expanded to become a leader in integrated communication systems.
With a focus on providing high-quality design and installation services, IES Communications partners with clients across various industries to create customized, reliable solutions.
The company offers cutting-edge technologies and services for commercial, residential, and industrial sectors, ensuring seamless communication networks.
IES Communications has been involved in landmark projects, providing voice, data, video, and security integration across diverse environments.
Notable for their ability to tackle complex and large-scale installations, the company has become a trusted provider for major infrastructure and utilities projects.
From smart office solutions to large-scale industrial facilities, IES Communications’ expertise spans the full spectrum of integrated communication needs.
Culture + Values
Safety First
Innovation
Collaboration
Customer-Centric
Accountability
Environment + Sustainability
by 2030
Net Zero Target
Aims to achieve net zero emissions.
Commitment to reducing environmental impact through sustainable solutions
Focus on energy efficiency and waste reduction
Implementation of green technologies across operations
Inclusion & Diversity
Commitment to building a diverse and inclusive workforce
Continuous efforts to provide equal opportunity in hiring and career advancement