Warehouse Installation Associate

Description

• Prepare, stage, and report inventory variances for all upcoming installation and service orders.
• Track ongoing projects in department.
• Receive materials and/or inventory.
• Accounts for accurate physical inventories by performing a thorough inventory in accordance to all SOP’s
• Conduct all required safety activities, including the proper inspection of all warehouse equipment and machinery that is utilized in the warehouse.
• Conducts thorough, acc urate, and frequent inventory cycle counts in accordance to the SOP
• Properly conducts accurate inventory cycle counts in accordance with company SOPs and the associated Knowledge Articles (KA).
• Performs machinery safety checks and maintains record log as assigned
• Maintains a clean and safe physical condition of the installer loading areas and dumpster area of the parking lot to ensure that it meets all company policies and SOPs
• Manage loadout operations for carpet and/or hard surfaces with a target of fifteen minutes per installer subcontractor.
• Loading of base materials and IW stock (associated supplies) to assigned sub-contractors.
• Adheres to all posted Federal and State requirements, and all Company safety and operational policies and SOPs
• Maintain records of Service Requests and keep updated per Install Manager instructions.
• Store materials and inventory.
• Serve as liaison between installation and order management to ensure all data entry issues are controlled and addressed.
• Report and correct inventory discrepancies, such as receiving and picking errors, location (bin) count variances, and inventory loss.
• Take department phone calls; respond to low-level issues and forward others to Installation Coordinators and Install Managers in a timely manner.
• Monitor required inventory levels of IW Warehouse stock items by completing post-load-out counts and reporting gaps to management.
• Reports operational and safety discrepancies by working with direct management and executing necessary action items assigned
• Conducts daily and weekly safety warehouse walk -through ’s as assigned
• Audit every project to ensure materials are readily available and the scope of work matches the sales contract.
• Provide installation support by printing worksheets and compiling worksheet packets.
• Completes warehouse operational daily requirements as directed by management
• Prepare documents and correspondence such as lists, responses to requests for data and memorandums.
• Provide support during installer check-in each day.
• Control the flow and distribution of materials and supplies allocated to customer jobs and ensuring appropriate return and accounting in Empire’s systems of that inventory.
• Ensure timely loadout of installation subcontractors through process management.
• Operates warehouse machinery including, forklift, scissor lift, and carp et cutting machines, in a safe and effective manner in accordance to company and safe ty SOP’s and policies
• Maintains a safe and clean physical condition of the warehouse and product through organization that is conducive to a clean, organized, efficient and safe environment in accordance to all SOP’s
• Handling and processing of returned product.
• Filing documents when needed.
• File and maintain all product line job jackets when jobs are completed.
• Ensure supply levels of all installation supplies and support materials are adequate and replace/update as needed.
• Adhere to all posted Federal and State requirements, and all Company safety and operational policies and SOPs.
• Accurately select and pick carpet and hard surface materials for orders to be loaded to installers and/or transfer trucks, as applicable.

Requirements

• Strong ability to multi-task
• Strong ability to effectively communicate in written and verbal formats
• High level of internal and external customer service
• The successful candidate will possess:
• Proficient in the fundamentals of carpet and flooring installations
• High School diploma or equivalent required
• High School diploma or equivalent required.
• Administrative assistant or document control experience Education.']
• Com mitted to maintaining an excellent attendance record
• Strong ability to multitask
• Previous high-volume warehouse experience
• Strong computer systems skills including all Microsoft applications and order management software programs
• Team Player and supports positive subcontractor rapport
• Knowledge of warehouse management
• Demonstrated ability to safely operate warehouse machinery

Benefits

• Incentive Plan.
• Flexible to work overtime when needed
• Wellness program.
• Paid time off and holiday pay.
• Professional development & career advancement opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance