Inside Sales & Business Development Representative

Description

• Coordinate site visits and service appointments for field technicians
• Ensure a positive customer experience from inquiry to installation
• Follow up on quotes and open opportunities to drive deal closure
• Assist in developing targeted outreach campaigns and partnerships
• Maintain a structured prospecting pipeline using CRM tools
• Maintain accurate customer records, notes, and activity logs
• Educate potential customers on garage door products, services, and solutions
• Create and deliver accurate quotes, proposals, and work orders
• Maintain a high conversion rate through consultative selling and follow-up
• Build relationships with builders, contractors, HOAs, property managers, and real estate professionals
• Respond promptly to inbound sales inquiries via phone, web, email, and social channels
• Conduct outbound calling, emailing, and social outreach to generate new leads
• Identify and research potential residential sales opportunities

Requirements

• Highly organized, self-motivated, and goal oriented
• 1–3 years of inside sales, business development, or customer service experience (construction industry experience preferred but not required)
• Familiar with CRM systems (e.g., HubSpot, Salesforce, ServiceTitan, etc.)
• Ability to learn technical product details and explain them clearly to customers
• Strong communication skills—both written and verbal
• Comfortable with outbound prospecting and cold calling

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance