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Home Group

Support Coordinator

Company logo
Home Group
Leading provider of housing, care, and support services across the UK.
Support Coordinator helping homeless men achieve independence via planning and coordination.
2d ago
£25,838
Junior (1-3 years), Entry-level
Full Time
Greater Norwich Area, United Kingdom
Hybrid
Company Size
3,000 Employees
Service Specialisms
Integrated housing
Health care services
Social care services
Supported property development
Property design
Construction
Procurement
Asset management
Sector Specialisms
Social Rent
Mid-Market Rent
Factored Customers
Housing Management
Community Resources
Residential Treatment Facilities
Mental Health Services
Custom Home Building
Role
What you would be doing
support planning
team coordination
customer support
budget management
risk assessment
goal setting
  • Creating support plans with your customers and coordinating our small team of Support Workers working to the plans.
  • Supporting customers with a variety of needs such as, budgeting, maintaining their tenancy, substance misuse, offending and moving onto independent accommodation.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
What you bring
enhanced dbs
support plans
customer referrals
technology
initiative
resilience
  • You’ll need an Enhanced DBS check done and we pay for that.
  • Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
  • Experience of coordinating and assessing customer referrals.
  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • The ability to work on your own initiative, remain calm under pressure and have a resilient approach
Benefits
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • Although you’ll lone work at times, we do get together regularly [in the daytime] for training and team meetings.
  • Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
  • Customer group - Single homeless men with low to medium support needs
  • Cuppas, chats and catch ups. There’s no rushing from one customer to the next here! Plenty of time to collaborate with colleagues too.
  • 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • enhanced dbs check required (cost covered by employer).
Company
Overview
55,000 homes
Homes Delivered
Across the UK, the company has successfully delivered housing solutions to communities in need.
  • Founded with a vision to transform lives through safe, secure, and affordable homes.
  • Provides housing, care, and support services, specializing in helping vulnerable individuals.
  • Operates across multiple regions in the UK, focusing on residential and healthcare sectors.
  • Known for innovative solutions, including supported housing and social care integration.
  • Collaborates with local authorities, charities, and healthcare providers to maximize impact.
  • Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs.
  • Continues to expand its reach with a focus on enhancing community well-being and individual independence.
Culture + Values
  • We are passionate about making a positive difference to people’s lives.
  • We believe in treating people with respect, dignity, and fairness.
  • We are committed to making housing and services accessible and inclusive for all.
  • We focus on creating innovative solutions that meet people’s needs.
  • We work together as one team, driven by shared goals and values.
  • We strive to deliver outstanding services and exceed expectations.
  • We take pride in our integrity, transparency, and accountability.
Environment + Sustainability
Net Zero by 2050
Net Zero Commitment
The company is dedicated to achieving net zero carbon emissions by a specific year.
  • Aim to improve sustainability through energy-efficient measures.
  • Focusing on reducing energy consumption and increasing renewable energy sources.
  • Adopted sustainable construction practices in new developments.
  • Track and report environmental performance annually.
Inclusion & Diversity
X% increase
Women in Leadership
The proportion of women in leadership roles has grown significantly over the past year.
  • Focused on building an inclusive culture where everyone feels valued.
  • Aim to increase gender diversity at all levels, with a focus on leadership roles.
  • Implemented training programs to promote inclusive leadership and support diverse teams.
  • Actively supports flexible working to improve work-life balance.
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