Community Manager

Description

• Work effectively with residents and resident organizations,
• Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents
• Train and be responsible for work performance by all team members under his or her direction. Be certain that all team members are properly certified as required.
• Collect rents and handle delinquent accounts in a timely and efficient manner
• Report accidents and emergency situations to the Corporate Office immediately and prepare the proper reports.
• Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed.
• Maintain necessary records of all financial transactions of the property
• In conjunction with Maintenance Supervisor, obtain competitive bids for work/improvements scheduled, and process bid packages by Company procedures, as required
• Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary-allocations. All apartment units are to be inspected by the Community Manager as per the schedule set forth and agreed upon with Regional Manager. All contractor work is to be inspected monthly for long-term contracts.
• Adhere to all appropriate Company accounting directives, including but not limited to:
• Maintain regular, predictable and timely attendance records of ALL team members daily.
• Adhere to all maintenance and purchasing directives as per the policy and procedure manual, including, but not limited to:
• Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
• Make bank deposits daily and/or as required
• Assist in development of annual budget; work within the established budget and notify the Regional Manager and/or Vice President of any possible variations.
• Adhere to all Company personnel directives as per the manual of policies and procedures.
• In conjunction with Maintenance Supervisor, supervise outside contractors working on the property to assure contract compliance. Inspect onetime contractors’ work upon completion of each contract specification step.
• Perform written evaluations of employees and make recommendations for salary increases and/or advancement, as required
• Ensure that residents are provided with a clean, safe and well-maintained community.
• Purchase of office supplies
• Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms.
• Purchase requisitions and purchase order procedures.
• Will handle coaching, mentoring, all staffing functions as part of performance management tasks of team members in accordance with Conifer’s policy and under the direction of the Regional Manager and/or Vice President.
• Maintain accurate payroll records as required by Conifer.
• Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate.
• May be required to assist at other Conifer locations as needed.

Requirements

• Associates Degree in Business or some college desired; Bachelors’ degree a plus.
• Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred.
• Demonstrated excellent written/oral communication skills.
• Resourceful; effective problem-solving skills.
• Minimum 1+ years team supervision experience including training and performance management skills.
• Yardi Voyager experience desired or other accounting or housing software programs a plus.
• Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing.
• Certified Occupancy Specialist (COS)
• Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred.
• Tax Credit Specialist (TCS)
• Flexibility – able to prioritize projects and adapt work projects quickly when needed.
• Demonstrated prior customer service or sales experience a plus.
• Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives
• Certifications Preferred or willing to obtain:
• Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications.
• Physical attendance at the assigned work locations during scheduled hours is essential.
• Demonstrated experience in solving resident, personnel, vendor and financial problems.
• Ability to exercise good business professionalism and business judgment at all times.
• Able to work both independently and a team.
• Reliable transportation and valid drivers’ license needed.
• Collaborative, friendly to effectively handle issues as they arise.
• Excellent interpersonal and customer service skills.
• Minimum High School degree/GED equivalent required.
• Flexibility to travel for training, meetings, conferences, as scheduled.
• S.T.A.R. Training
• Strong organizational, time management, and multi-tasking skills to meet required deadlines.

Benefits

• Cayuga View Apartments also located at 201 Cypress Court Ithaca, NY 14850.
• 40 hours per week
• The rent roll
• Special maintenance items.
• LIHTC (Low Income Housing Tax Credit)
• Accounts payable system.

Training + Development

Interview process

Visa Sponsorship

Security clearance