Marketing & Resident Experience Specialist - The Summit at University City
American Campus Communities
Develops, owns, and manages high-quality student housing communities.
Drive occupancy through marketing, leasing, resident events, and community engagement.
1 months ago ago
Junior (1-3 years)
Full Time
Philadelphia, PA
Onsite
Company Size
1,800 Employees
Service Specialisms
Student Housing Development
Property Management
Construction Management
Financing
Leasing
Public‑Private Partnerships (P3)
Sector Specialisms
Residential
Buildings
Role
Description
leasing
social media
event planning
data management
reporting
marketing
Give informative property tours to potential prospects onsite and create value by anticipating needs and addressing objectives to close the tour.
Create and post engaging and visually appealing social media content for all approved company channels in accordance with company standards.
Execute the leasing process for prospective residents, including appointments, leads, tours, maintaining show rooms, and completing prospect and future resident follow-up.
Partner closely with service team to ensure property is consistently well-maintained and meets curb appeal standards.
Coordinate the planning, preparation, and implementation of all lease up events (athletic events, housing fairs, orientations, open houses, etc.), renewal events, and resident programs.
Maintain accurate and current prospect traffic and leasing data in all required systems and platforms; complete administrative requirements for move-ins and move-outs to company standard.
Serve as an American Campus representative and liaison in all interactions.
Produce and submit all required reporting to supervisor and support teams for approval to distribute as needed.
Maximize revenue and drive occupancy through marketing efforts, exceptional customer service, and leasing execution.
Coordinate room assignments and roommate matching, where needed.
Remain knowledgeable of market trends, market performance, new construction in area, enrollment, etc.
Execute the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy and revenue; this includes using traditional, digital, and social marketing mediums.
Assist with office administrative tasks, including package management.
Audit property websites and digital channels and listings for accuracy and expected visual standards.
Build and maintain relationships with local business, community leaders, university partners, etc.
Requirements
social media
bachelor's
2 years
student housing
report writing
document analysis
Social media experience preferred.
Bachelor’s degree in marketing, business, or similar field preferred
2 years’ of experience in leasing, marketing, or sales
Prior experience in the student housing industry preferred.
Experience writing routine reports and correspondence
Experience in reading, analyzing and interpreting general business correspondence and leasing documents.
Benefits
401(k) with Employer Matching
Paid Paternity Leave
Health Savings Account (HSA) with Employer Matching
Benefits:DentalVision401(k) with Employer MatchingMedical & Dependent Care Flexible Spending Accounts (FSA)Life InsuranceSick LeavePaid Time OffPaid Pregnancy & Childbirth LeavePaid Paternity LeaveHealth InsuranceHealth Savings Account (HSA) with Employer MatchingShort-Term & Long-Term Disability
Perks:Preferred Membership Pricing at Local & National CompaniesCoreGiving Volunteer DaysReferral ProgramCharity Matching Program
Charity Matching Program
Short-Term & Long-Term Disability
CoreGiving Volunteer Days
Referral Program
Sick Leave
Paid Time Off
Paid Pregnancy & Childbirth Leave
Life Insurance
Preferred Membership Pricing at Local & National Companies
Medical & Dependent Care Flexible Spending Accounts (FSA)
Health Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
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Security clearance
Information not given or found
Company
Overview
Founded in 1993
Year of establishment
The company was established in 1993 and has since become a leader in the student housing sector.
Over 160,000 students
Students served
The company provides a range of housing options for students across the United States.
Over 30 states
Geographic reach
The company manages properties across over 30 states in key university markets.
25,000 beds
Accommodation capacity
The company offers a range of housing options for students, including traditional apartments and premium communities.
Creates high-quality, purpose-built student housing communities near major universities.
Focused on the development, acquisition, and management of student housing properties.
Major projects include purpose-built student apartments, townhouses, and mixed-use developments.
Partners with universities to provide on-campus housing solutions.
Known for innovative and sustainable designs with cutting-edge amenities.
Culture + Values
Customer Focused: We listen and respond to our residents, communities, and partners.
Excellence in Service: We take pride in delivering exceptional customer service and operational excellence.
Collaboration and Teamwork: We work together, leveraging diverse perspectives and skills to deliver results.
Integrity and Accountability: We act with integrity and take responsibility for our actions.
Innovation and Improvement: We continuously improve our operations and embrace new ways to deliver value.
Environment + Sustainability
2040 Net Zero Goal
Sustainability Milestone
Achieving net zero emissions by 2040, marking a significant commitment to combatting climate change.
Committed to reducing energy consumption across all properties.
Continuously improving water conservation initiatives.
Incorporating energy-efficient systems into all new developments.
Aiming for sustainable building certifications such as LEED.
Inclusion & Diversity
50% Leadership
Gender Parity
Achieved gender balance in leadership roles, with women holding equal representation to men in key decision-making positions.
Establishment of an Inclusion and Diversity Council to drive change
Commitment to creating a workplace where all employees feel valued and respected
Focus on diverse recruitment and talent development initiatives
Employee Resource Groups (ERGs) to support diverse communities within the company