Commercial Sales Manager at Tricel in London, England, United Kingdom | Kablio

Role

Description

crm management

erp management

hubspot adoption

ifs optimisation

process improvement

customer response

Work cross-functionally to resolve issues and deliver a seamless customer experience.
Promote a collaborative and customer-focused culture across all internal functions.
Leverage CRM and ERP systems to manage sales pipelines, customer data, and order processing.
Champion initiatives to enhance customer satisfaction and loyalty.
Provide coaching, mentoring, and performance management to ensure team success.
Continuously improve internal processes to increase efficiency and service quality
Ensure timely and accurate responses to customer inquiries and quotations.
Drive adoption and optimisation of HubSpot (CRM) and IFS (ERP).

Requirements

crm

erp

hubspot

ifs

degree

leadership

Proven experience in internal sales management, ideally within a technical or B2B environment.
Excellent communication, negotiation, and stakeholder management skills.
Advanced proficiency in CRM and ERP systems; HubSpot and IFS experience preferred.
Strategic Thinker Able to see the bigger picture and align team efforts with business goals.
Adaptable & Resilient Thrives in a fast-paced environment and embraces change.
Detail-Oriented Ensures accuracy in quotations, reporting, and customer communications.
Strategic mindset with a track record of delivering revenue growth and customer retention.
CRM/ERP utilisation and data integrity
Strong leadership and team development capabilities.
Degree or equivalent in Business, Sales, or a related discipline.
Professional certifications in sales, leadership, or CRM/ERP systems are advantageous.
Data-Driven Comfortable using analytics to inform decisions and measure success.

Benefits

Quotation conversion rates
Good work, life balance.
A fun and dynamic work environment.
Opportunity to work across countries and cultures.
Mental Health First Aiders on site.
A supportive and collaborative culture.
Company Events.
Excellent development and growth opportunities.
Christmas Shutdown.
Cycle to Work Scheme.
Employee Assistance Programme to provide wellbeing support.
32 days holiday (including 8 days bank holidays).
5% Employer Pension Contribution.
Employee Recognition Scheme - Quarterly Awards.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1973

Year of establishment

The company was established in 1973 in Killarney, Ireland, beginning as a small GRP manufacturer.

12-15 sites

Global presence

The company maintains 12-15 sites across key markets including Ireland, the UK, France, and Denmark.

Exports 75% of products

Export volume

Approximately 75% of the company's products are exported globally.

Reorganised under the Tricel brand, it spans four core divisions—water storage, environmental (wastewater), construction and distribution—delivering materials, tanks, pumps and treatment systems worldwide.
Financial growth has been driven by innovation: launching its own SMC plant, robotics programme, and strategic acquisitions such as Finol Oils, Biokube Denmark and Edincare Pumps.
Typical projects include GRP cold‑water and fire‑suppression tanks, packaged filter systems, septic tanks and wastewater treatment plants across residential, commercial and community sectors.
Standout fact: Builds Europe’s only wastewater treatment plant made from SMC composites, offering unmatched strength, no corrosion and long life.

Culture + Values

Generations of Innovation ethos built around Innovation, Quality and Heritage
Values expertise and skills of staff
Encourages growth and career development
Family-orientated culture promoting a friendly workplace
Values fresh insight and those not afraid to question
Supportive culture with open communication
Active staff community via sports and social clubs

Environment + Sustainability

70% Recycled Packaging

Sustainable Packaging Material

Approximately 70% of packaging is composed of recycled materials, reducing the environmental impact of product packaging.

25% Solar Power Usage

Renewable Energy Infrastructure

A 750 kW solar system supplies approximately 25% of the site's electricity annually, significantly reducing reliance on non-renewable energy sources.

>357 000 kg CO₂ Reduction

Carbon Emission Reduction

The solar system and other initiatives reduce carbon dioxide emissions by over 357,800 kg annually, equivalent to powering approximately 300 houses.

90% Oil Dependence Reduction

Energy Efficiency Improvement

Heat pumps have reduced reliance on oil by approximately 90%, contributing to a greener and more sustainable energy mix.

Group-wide sustainability programme integrated into daily operations including product design, production and business processes
Annual employee training on sustainability and environmental impact processes
Significant investments in production facilities to reduce energy consumption and carbon footprint
Long-term goals include achieving net-zero emissions and ISO 14001 and 45001 accreditation

Inclusion & Diversity

Articles

Tricel Wikipedia

Enterprise Ireland profile on Tricel growth

Craft.co company overview

Role

Description

crm management

erp management

hubspot adoption

ifs optimisation

process improvement

customer response

Work cross-functionally to resolve issues and deliver a seamless customer experience.
Promote a collaborative and customer-focused culture across all internal functions.
Leverage CRM and ERP systems to manage sales pipelines, customer data, and order processing.
Champion initiatives to enhance customer satisfaction and loyalty.
Provide coaching, mentoring, and performance management to ensure team success.
Continuously improve internal processes to increase efficiency and service quality
Ensure timely and accurate responses to customer inquiries and quotations.
Drive adoption and optimisation of HubSpot (CRM) and IFS (ERP).

Requirements

crm

erp

hubspot

ifs

degree

leadership

Proven experience in internal sales management, ideally within a technical or B2B environment.
Excellent communication, negotiation, and stakeholder management skills.
Advanced proficiency in CRM and ERP systems; HubSpot and IFS experience preferred.
Strategic Thinker Able to see the bigger picture and align team efforts with business goals.
Adaptable & Resilient Thrives in a fast-paced environment and embraces change.
Detail-Oriented Ensures accuracy in quotations, reporting, and customer communications.
Strategic mindset with a track record of delivering revenue growth and customer retention.
CRM/ERP utilisation and data integrity
Strong leadership and team development capabilities.
Degree or equivalent in Business, Sales, or a related discipline.
Professional certifications in sales, leadership, or CRM/ERP systems are advantageous.
Data-Driven Comfortable using analytics to inform decisions and measure success.

Benefits

Quotation conversion rates
Good work, life balance.
A fun and dynamic work environment.
Opportunity to work across countries and cultures.
Mental Health First Aiders on site.
A supportive and collaborative culture.
Company Events.
Excellent development and growth opportunities.
Christmas Shutdown.
Cycle to Work Scheme.
Employee Assistance Programme to provide wellbeing support.
32 days holiday (including 8 days bank holidays).
5% Employer Pension Contribution.
Employee Recognition Scheme - Quarterly Awards.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1973

Year of establishment

The company was established in 1973 in Killarney, Ireland, beginning as a small GRP manufacturer.

12-15 sites

Global presence

The company maintains 12-15 sites across key markets including Ireland, the UK, France, and Denmark.

Exports 75% of products

Export volume

Approximately 75% of the company's products are exported globally.

Reorganised under the Tricel brand, it spans four core divisions—water storage, environmental (wastewater), construction and distribution—delivering materials, tanks, pumps and treatment systems worldwide.
Financial growth has been driven by innovation: launching its own SMC plant, robotics programme, and strategic acquisitions such as Finol Oils, Biokube Denmark and Edincare Pumps.
Typical projects include GRP cold‑water and fire‑suppression tanks, packaged filter systems, septic tanks and wastewater treatment plants across residential, commercial and community sectors.
Standout fact: Builds Europe’s only wastewater treatment plant made from SMC composites, offering unmatched strength, no corrosion and long life.

Culture + Values

Generations of Innovation ethos built around Innovation, Quality and Heritage
Values expertise and skills of staff
Encourages growth and career development
Family-orientated culture promoting a friendly workplace
Values fresh insight and those not afraid to question
Supportive culture with open communication
Active staff community via sports and social clubs

Environment + Sustainability

70% Recycled Packaging

Sustainable Packaging Material

Approximately 70% of packaging is composed of recycled materials, reducing the environmental impact of product packaging.

25% Solar Power Usage

Renewable Energy Infrastructure

A 750 kW solar system supplies approximately 25% of the site's electricity annually, significantly reducing reliance on non-renewable energy sources.

>357 000 kg CO₂ Reduction

Carbon Emission Reduction

The solar system and other initiatives reduce carbon dioxide emissions by over 357,800 kg annually, equivalent to powering approximately 300 houses.

90% Oil Dependence Reduction

Energy Efficiency Improvement

Heat pumps have reduced reliance on oil by approximately 90%, contributing to a greener and more sustainable energy mix.

Group-wide sustainability programme integrated into daily operations including product design, production and business processes
Annual employee training on sustainability and environmental impact processes
Significant investments in production facilities to reduce energy consumption and carbon footprint
Long-term goals include achieving net-zero emissions and ISO 14001 and 45001 accreditation

Inclusion & Diversity

Articles

Tricel Wikipedia

Enterprise Ireland profile on Tricel growth

Craft.co company overview