Service Coordinator

Description

We are seeking a highly organised and proactive Service Coordinator to join our busy Service Team. This role will focus on managing and processing recharge costs across the plant hire operation, ensuring accurate allocation, timely invoicing, and effective communication between internal teams, suppliers, and clients.

• Verify recharge claims for accuracy, ensuring compliance with company policies and client agreements.
• Oversee and process all recharge costs associated with plant hire, breakdowns, damage, fuel, and other service-related items.
• Monitor outstanding recharges to ensure timely processing and invoicing.
• Work closely with hire desk, workshop, and finance teams to ensure smooth coordination and workflow.
• Provide clear communication to customers regarding recharge justifications, disputes, and resolutions.
• Maintain accurate records of all recharges, supporting both operational and finance teams.
• Support the Service Manager in reviewing recharge trends, identifying recurring issues, and improving processes.
• Liaise with service teams, depots, and suppliers to gather supporting evidence and resolve queries.

Requirements

Modern Equipment: Work with the best and latest plant and machinery in the industry.

Flannery Plant Hire is committed to providing a safe and healthy working environment for all employees and contractors. The Regional Health and Safety Lead will play a pivotal role in achieving this goal, ensuring compliance with regulations, identifying risks, and establishing best practices. If you are a passionate and knowledgeable health and safety professional with a desire to make a difference, we invite you to apply for this exciting opportunity.

• Experience in managing invoicing, recharges, or cost allocation processes preferred.
• Ability to work under pressure and manage multiple priorities in a fast-paced environment.
• Confident communicator with the ability to manage internal and external stakeholder relationships.
• Good working knowledge of Microsoft Office (Excel, Outlook, Word).
• Strong organisational skills with excellent attention to detail.
• Previous experience in a service, hire desk, or plant hire administration role is highly desirable.

Benefits

Recognition Programs: Acknowledge and reward outstanding performance and dedication with various recognition programs.

Generous Leave: Enjoy 24 days plus bank holiday annual leave and personal leave to maintain a healthy work life balance.

Employee Assistance Program: Access to free, confidential support services for personal and work-related issues.

Competitive Salary: We offer a highly competitive salary and package that reflects your skills and experience.

Team Oriented Culture: Be part of a supportive and collaborative team that values each member’s contribution.

Professional Development: Take advantage of training programs, workshops, and seminars to enhance your skills and advance your career.

Training + Development

Interview process

Visa Sponsorship

Security clearance