SAP AMS Basis Specialist

Description

• Ensure effective root cause analysis and problem management.
• Complete quality documentation for the SAP environments
• Perform different types of upgrade (Kernel upgrade, SPS upgrade, version upgrade, EHP upgrade)
• Provide support for other applications and services as requested by the SAP Centre of Excellence. Contribute as possible where the area is outside of the job holder’s technical expertise.
• Perform detailed planning & project management of implementation activities for updates & patching where required
• Perform system health audits to validate system status & report to SAP Centre of Excellence Lead
• Liaise with the functional SAP experts and business teams in order to assist with the ongoing functional support of SAP
• Build, manage and maintain effective relationships with SAP Centre of Excellence, third party suppliers and the Business streams
• Provide second/third line technical support in areas where job holder possesses unique technical expertise.
• Provide appropriate assessment of SAP OSS notes with regard to relevance for Lixil Operations
• Ensure the adherence of SAP functional best practices are adhered to during Incident and Problem investigation and resolution
• Provide technical and operational expertise for Major Incident Management and ensure timely resolution of Major Incidents
• Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available

Requirements

• Fluent business English, both verbally as well as in written communication
• SAP Process Management
• ADM200 - Basis Admin - Java Stack
• ADM103 - Basis Admin
• Technically proficient in Linux, Unix, and Windows.
• STMS usage and configuration
• Operational Basis Administration Experience in S/4, ECC, BW/4, CRM, Content Server, Web Dispatcher, SAProuter, BO BI Platform, BO Data Services.. etc.
• ADM315 – Performance Tuning
• Good team worker with strong communication and interpersonal skills.
• Effective and skillful communicator.
• SAP client Management
• Self-starter to sometimes work under limited guidance and instructions.
• Customer focus and shows ownership of incidents and problems.
• SOLMAN (SMSY, MOPZ, EWA, BPM)
• Excellent critical thinking skills to identify root cause of issues to drive for efficient results
• ITIL Knowledge and Experience
• SCRUM Knowledge and Experience
• Excellent logical thinking mind to differentiate sequence of events.
• ADM100 - Basis Admin
• Security Management (tech, roles built, UAM)
• Experience with working in a relevant international environment doing Incident resolution, problem management and change request/enhancement support.
• Unicode & Non-unicode system
• Attitude to listen and understand the needs of respective parties.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance