Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state or governing documents.
Requirements
microsoft office
community management
customer service
conflict resolution
time management
communication
Experience in Community Management, customer service, hospitality or other related industry.
Able to work effectively with others in person and in group setting
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
Proficiency in Microsoft Office (word, excel, outlook)
Able to communicate effectively and professionally on phone, email, and in-person
Proficient in Customer Service and conflict resolution
Able to prioritize, manage time, and meet deadlines.