General Manager at Roto-Rooter Plumbing And Drain Service in Minneapolis, MN | Kablio

Role

Description

sales targets

licensing compliance

performance reporting

customer retention

strategic planning

Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers.
Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.
Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts.
Ensures commercial and residential customer development and retention.
Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company.

Requirements

bachelors

general management

multi-unit

leadership

budgeting

recruitment

Roto-Rooter is seeking a General Manager to work within their markets in the Midwest Region. Successful candidates would complete a comprehensive training program (8-12 months) before being assigned a General Manager position in one of our regional locations. Assignments could be in Illinois, Minnesota, Indiana, Ohio, Pennsylvania, New York. In this role, you will spend time in all locations throughout the region, learning our business and motivating our sales & service teams. There is a high degree of travel during the training period.

Creative ability and interest to grow new segments of business in your market.
Must be able to pass a background check and drug screen.
Ability to recruit, hire and retain management, administration, and service technicians.
Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market.
A minimum Bachelors’ Degree in business or related field is strongly preferred.
Excellent organizational, administrative, and communication skills.
Three to five years’ General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired.
Ability to set budgets and aggressively grow sales and profit.
Prior multi-unit experience a major plus.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

- must pass a background check and drug screen.

Company

Overview

1935

Year Established

The company was founded in 1935 and quickly became a household name in plumbing and drain services.

Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
Experienced in handling projects for both small residential needs and large commercial systems.
Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
Recognized for its prompt response times and state-of-the-art diagnostic tools.
Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.

Culture + Values

87%

Employee Satisfaction

Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.

8‑hour days

Standard Work Schedule

A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.

Teamwork: coworkers contribute positively and support each other
Professionalism and integrity expected in customer interactions
Continuous learning: on‑site training and focus on improvement
Career growth: opportunities to rise from sales to management roles

Environment + Sustainability

15,000 gal/year

Water Saved Per Family

Dual-flush toilets save up to 15,000 gallons of water annually per family.

36% reduction

Water Usage Reduction

The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.

8,050 gal/year

Water Saved Annually

The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.

$58 saving

Annual Cost Savings

The HydroClean valve helps save approximately $58 annually through reduced water usage.

Committed to conserving water and preventing sewage contamination
Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
Supports trenchless sewer replacement to protect landscaping and reduce disturbance

Inclusion & Diversity

Employee data on gender diversity not publicly disclosed
No formal DEI strategy, goals or gender-based statistics available

Articles

Careers at Roto-Rooter

Roto-Rooter Plumbing Services

Franchise Opportunities

Role

Description

sales targets

licensing compliance

performance reporting

customer retention

strategic planning

Drive day-to-day sales and profit goals to the team and ensures the business is providing quality service to our customers.
Ensures that branch has the appropriate licensing and certifications where required by city or state government as well as all Human Resources compliance issues.
Monitoring and reporting monthly performance including P&L, weekly sales, expenditures, and monthly forecasts.
Ensures commercial and residential customer development and retention.
Works with the Regional Vice President to develop plans and strategies to improve overall performance of the branch/market and to support the strategic plans of the company.

Requirements

bachelors

general management

multi-unit

leadership

budgeting

recruitment

Creative ability and interest to grow new segments of business in your market.
Must be able to pass a background check and drug screen.
Ability to recruit, hire and retain management, administration, and service technicians.
Oversees managers and supervisors within the branch and reviews goals and objectives on a periodic basis. Proven leadership skills to lead a large team of management, administration, and service technicians in a large market.
A minimum Bachelors’ Degree in business or related field is strongly preferred.
Excellent organizational, administrative, and communication skills.
Three to five years’ General Management experience in a service-related industry that may include pest control, courier/package delivery, uniform, lawn care, security/protective service, car rental and other related fields is desired.
Ability to set budgets and aggressively grow sales and profit.
Prior multi-unit experience a major plus.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

- must pass a background check and drug screen.

Company

Overview

1935

Year Established

The company was founded in 1935 and quickly became a household name in plumbing and drain services.

Known for delivering reliable, 24/7 emergency plumbing and drain cleaning services across North America.
Specializes in fixing blocked drains, plumbing repairs, and sewer cleaning for both homes and businesses.
Services extend to maintenance, inspection, and water damage restoration, helping customers avoid costly issues.
Experienced in handling projects for both small residential needs and large commercial systems.
Operates with a fleet of technicians and equipment dedicated to providing fast, professional service.
Recognized for its prompt response times and state-of-the-art diagnostic tools.
Has expanded its reach through strategic franchising and partnerships across the U.S. and Canada.
Offers cutting-edge technology for preventative maintenance, reducing future plumbing issues.

Culture + Values

87%

Employee Satisfaction

Employees enjoy positive interactions with coworkers, fostering a pleasant work environment.

8‑hour days

Standard Work Schedule

A majority of employees work in a structured yet positive work environment, maintaining productivity and balance.

Teamwork: coworkers contribute positively and support each other
Professionalism and integrity expected in customer interactions
Continuous learning: on‑site training and focus on improvement
Career growth: opportunities to rise from sales to management roles

Environment + Sustainability

15,000 gal/year

Water Saved Per Family

Dual-flush toilets save up to 15,000 gallons of water annually per family.

36% reduction

Water Usage Reduction

The HydroClean valve reduces water consumption by up to 36%, contributing to significant water savings.

8,050 gal/year

Water Saved Annually

The HydroClean valve saves approximately 8,050 gallons of water each year, demonstrating strong water conservation efforts.

$58 saving

Annual Cost Savings

The HydroClean valve helps save approximately $58 annually through reduced water usage.

Committed to conserving water and preventing sewage contamination
Replaced standard parts with WaterSense-labeled green fixtures at equal or lower cost
Offer WaterSense high-efficiency toilets (1.28 gpf), dual-flush toilets, low-flow showerheads, aerators
Supports trenchless sewer replacement to protect landscaping and reduce disturbance

Inclusion & Diversity

Employee data on gender diversity not publicly disclosed
No formal DEI strategy, goals or gender-based statistics available

Articles

Careers at Roto-Rooter

Roto-Rooter Plumbing Services

Franchise Opportunities