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Community Association Manager
Associa
Oversee community association operations, liaise with boards, vendors, and homeowners.
1d ago
$80,000 - $85,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
San Francisco, CA
Hybrid
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
ap oversight
tool management
vendor management
data update
financial review
facility inspection
- Oversee the AP process in accordance with Associa home office processes and procedures.
- Prepare agendas, update management reports, and compile documents and copies for Board meeting packages.
- Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.
- Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
- Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.
- Ensure Board of Directors is aware of legal actions involving the Association.
- Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
- Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
- Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
- Monitor corporate and client delinquency rates and collections process for account portfolio.
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
- Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients.
- Update homeowner and association information in C3 and shared files.
- Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.
- Manage routine and special project vendors including procurement as well as performance evaluation as contracted.
- Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
- Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
- Oversee Associa staff as contract provides.
- Maintain unit and contract files relating to the operations of the Association.
What you bring
microsoft office
associate degree
conflict resolution
customer service
community assoc
1-3 years
- Knowledge of communities/property/real estate and homeowners associations.
- Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
- 1 – 3 years of Community Association experience
- Professional customer service skills.
- Knowledge of company policies, procedures, and forms
- Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.).
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Time management and time critical prioritization skills.
- Must be able to operate general office equipment (copier, fax, phone systems, etc.)
- Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
- Ability to keep workspaces organized and maintained.
- Must be able to communicate effectively and professionally on phone, email, and in-person.
- Self-motivated, proactive, detail oriented and a team player.
- Knowledge of conflict resolution techniques at a proficient level.
- Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
- Ability to interpret verbal and/or written instructions at a proficient level.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
- Associates Degree Required
- Proficiency in conflict resolution techniques.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Must be able to prioritize, manage time, and meet deadlines.
- Must be able to work effectively with others in person and in group setting
- Bachelor’s Degree Preferred
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1979
Year Founded
The company was established in 1979 in Dallas.
300+ Branches
Branches Globally
Associa has expanded to over 300 locations worldwide through steady growth and acquisitions.
7.5M Residents
Residents Served
They provide property management services to over 7.5 million residents globally.
- It emerged as a pioneer in comprehensive community management.
- It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
- Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
- Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
- They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
- Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
- Service
- Innovation
- Family
- Integrity
- Loyalty
$100,000
Disaster Relief Contribution
Provided disaster relief funds to support communities affected by Central Texas floods in July 2025.
- No explicit net‑zero or sustainability targets found on corporate site
- Corporate Responsibility section highlights support for communities during disasters
- No specific data‑driven environmental goals or net zero target date publicly disclosed
58% female
Employee Demographics
Refers to the percentage of female employees in the company's workforce.
52% people of color
Employee Diversity
Indicates the percentage of employees who identify as people of color.
- Established Associa Women’s Network to support women’s career growth and education
- Established Associa Multicultural Network to support cultural and ethnic understanding
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