Railroad Dispatcher - Wichita, KS

Description

• Communicating via telephone or radio with train crews, yard supervisory personnel, Maintenance of Way personnel and others regarding train movements and instructions, train orders and authorities. Working with Law Enforcement agencies in emergency situations
• Reporting all incidences of railroad crossing malfunctions and providing proper notifications and protection. Keeping Federal Records that may be produced in a court of Law.
• May be necessary to change shifts at a moment’s notice
• Monitoring train movement and conditions affecting movements (such as weather conditions, train crew availability, engine and equipment availability, track warrants/bulletins, general orders, timetables, track conditions and speed restrictions), taking indicated actions to assure safety and performance, and coordinating responses to unplanned events and emergency situations.
• Tracking train delays, assuring movement of priority trains and coordinating the movement and protection of high/wide loads and special movements.
• Collecting all required information needed for reporting maintained in the dispatch office. This is information that is reported to our main headquarters in Pittsburg, Ks for measurements related to cost effectiveness.
• Authorizing the occupancy of main track and sidings by issuing track bulletins and warrants and communicating such authorities to train crews, track crews and others.

Requirements

• Knowledge of General Code of Operating Rules preferred
• Strong problem-solving skills
• Flexibility with hours and schedules. Must be able to work any shift at any time
• Proficient with Microsoft Word and Excel
• High school diploma required, College Degree preferred but may except equivalent experience
• Ability to learn and utilize new computer systems
• Strong communication skills.
• Attention to detail, must be able to prioritize and multi-task at the same time
• Strong typing and 10 key skills
• Strong phone skills, friendly but firm phone personality
• Must be self-motivated and team driven
• All Dispatchers must be able to work any shift at any time with short notice.
• Ability to communicate written and orally and coordinate well with others
• Minimal Travel required
• All Dispatcher calls are recorded and timed for safety, accuracy and great customer service!
• Operations training at the Safe Performance Center in Birmingham, Alabama
• Ability to thrive in a fast-paced, pressure-filled work environment, yet still maintain outstanding customer service

Benefits

• Competitive compensation and benefits
• Paid on-the-job training with peer trainers
• Leadership and development programs offered through Watco University
• Career advancement opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance