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Repairs Coordinator
Orona Group
Coordinate lift repair orders, manage inventory and customer communications.
9d ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Glasgow, Scotland, United Kingdom
Field
Company Size
6,111 Employees
Service Specialisms
Elevator Manufacturing
Vertical Transport Solutions
Maintenance Services
Modernization Services
Technical Assistance
Energy Efficiency Solutions
Installation Services
Design and Engineering Services
Sector Specialisms
Buildings
Residential
Commercial
Industrial
Role
What you would be doing
system updates
material management
customer contact
order forecast
reporting
repair closure
- Updating internal systems on receipt of customer order/insurance works etc.
- Manage inwards materials and collate and arrange for distribution to in house engineers and sub-contractors as required.
- Responsible for regular contact with customers via email and telephone to agree suitable dates for works to be carried out.
- Support the regional office service administration functions, including the call
- Order materials as required and supported by company technicians with any technical queries.
- Management of live order book, forecast for production and providing accurate reporting to management team.
- Manage and guide customer expectations on the company’s services.
- On completion of repairs will close down ensuring monthly targets are at least achieved.
What you bring
microsoft office
word
excel
databases
approachable
organised
- Confident and proficient at using Microsoft Office Products including Word and Excel, Databases and Online Portals and able to work on your own initiative.
- Key interpersonal skills include being approachable, organised and able to work to demanding deadlines.
- Medical Cash Back Plan
- Recruitment referral fee
- Enhanced Family Friendly Leave
- 25 days holiday (rising to 30 days with service) + 8 days Bank Hols
- Competitive salary
- Life Assurance
- Employee Assistance Program
- Eyecare vouchers
- Pension (Company contributions rising with service)
- Training and Development opportunities
- Long Service Awards
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
One in ten elevators
Market Penetration
Approximately 10% of all new elevators installed in Europe annually are from this company.
€1+ billion revenue
Financial Performance
The company generates over €1 billion in annual revenue, supporting global operations.
- Evolved from licensed boiler work to pioneering elevator designs by the 1970s.
- Headquartered in Hernani, Spain.
- Key specialisms include designing, installing, maintaining, and modernizing vertical mobility systems.
- Turnkey projects span residential towers, commercial hubs, heritage sites, and transport hubs.
- Highest production capacity for full elevator systems in Europe.
- Left the Mondragón cooperative in 2022 to pursue full autonomy.
- Crafting urban mobility solutions globally with elevators, escalators, and moving walkways.
- Commitment
- Trustworthiness
- Agility
95% Ecoresigned Units
Ecodesigned Products
95% of dispatched units are ecodesigned with full life-cycle analysis to drive decarbonisation.
50% Carbon Reduction
Carbon Footprint Target
Targeting a 50% reduction in carbon footprint by 2030 and carbon neutrality by 2050.
100% Renewable Thermal Energy
Renewable Energy Usage
100% of thermal energy in Orona Ideo comes from renewables, with 83.9% generated onsite via biomass and geothermal.
85% Energy Savings
Energy Efficiency
Energy-self-sufficient elevators achieve net-zero energy consumption and up to 85% electricity savings.
- ISO certifications in environmental management (ISO 14001), ecodesign (ISO 14006), product environmental declaration (ISO 14025), carbon footprint (ISO 14064), and elevator energy efficiency (ISO 25745-2).
- Orona Zero building features bioclimatic design and over 1,000 photovoltaic modules generating approximately 220,000 kWh/year.
- Member of UN Global Compact since 2006; calculates and verifies its carbon footprint per ISO 14064 since 2019.
- Bronze EcoVadis rating; pursuing circular-economy practices, including local sourcing and use of secondary materials.
- Their cooperative model positions all employees as partners, with shared voice in governance.
- Gender distribution data is not publicly disclosed on official channels.
- No specific DEI metrics or targets are provided in publicly available corporate documentation.
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