Senior Service Account Manager

Description

• Acts as a facilitator to help the customer buy, including developing project business case, financial proforma, and validating business outcomes. Gather and validate preliminary information, perform facility walkthroughs, construction plan review or other requirements.
• Conflict Management: Managing complaints, resolving conflicts, and negotiating solutions to reconcile differences while maintaining positive relationships.
• Initiative: Proactively assessing a situation and taking action without direction from someone else in anticipation of future problems, needs, or opportunities.
• Leads customer conversations with business level insights to establish value and create demand. Actively listen to identify concerns.
• Industry and Market Analysis: Gathering and analyzing information and deriving insights about the context in which a business operates to identify opportunities and threats. Effectively target and identify opportunities. Facilitate discovery. Qualify opportunities early in the buying and selling process.
• Consultative Selling: Forming trusting relationships with clients and allowing them to communicate their requirements and desires then offering solutions that provide value and meet their needs. Take a consultative and strategic approach to pursue new business and grow existing account relationships.
• Team Selling: Working with sales teams to understand customer requirements, promote the sale of company products, and provide sales support.
• Prioritization: Developing specific goals and plans to prioritize, organize, and accomplish your work.

Requirements

• Strong financial and business acumen and self-starter mindset.
• Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Ability to engage multiple stakeholders, influencers, and key decision makers.
• 5+ years of demonstrated experience or a bachelor’s degree.
• DL NUMBER - Driver License, Valid and in State with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• 5+ years of solution sales experience with a track record of achieving and exceeding sales targets.
• Demonstrated ability to generate and qualify leads, facilitate customer conversations with business level insights to establish value and create demand, close new business, and grow existing account relationships.

Benefits

• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off, including in support of volunteer and parental leave needs.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Available for local travel.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!

Training + Development

Interview process

Visa Sponsorship

Security clearance