Job Connector

Description

• Participate in all WDD staff planning, including the 5-Year Strategic Plan
• Establish needs of each individual participant. Conduct confidential, one on one interviews offering information and/or guidance, as appropriate, on the range of work and learning opportunities available locally.
• Work in partnership to identify potential participants who self-identify that they are ready to work. Build and maintain effective working relationships with appropriate referral agencies to identify areas of need and people facing barriers to work, learning or volunteering.
• Assist participants to access and attend appropriate work and/or learning opportunities and relevant community activities.
• Understand and follow the Integrated Service Delivery model, and collaborate with WDD staff to ensure coordinated services and the smooth transition of participants from skills development and training to employment services through follow-up
• Document monthly case notes to track participant progress, service activities, and support service needs.
• Uphold CRCD’s mission & professionally represent the agency at assigned events
• (Co)Facilitate weekly to monthly case conferencing for participant caseload amongst WDD staff team and key partners to ensure adequate service delivery and progress towards all positive outcomes.
• Encourage and promote partnership working. Liaise with a range of statutory, voluntary, and public, private, and community-based agencies to improve participants’ access to services and maximize their options for employment, education, and training opportunities for program participants.
• Enable participants to develop the opportunity to exercise individual choice and the pursuit of their own options for work and learning and support them in these choices.
• Attend and participate in mandatory CRCD organization-wide staff meetings including event preparation and day of event implementation.
• Work with all other service delivery staff within WDD, management, other CRCD departments, and partners
• Work collaboratively to use a range of resources to help participants identify their skills, including project and online assessment tools.

Requirements

• 2+ prior experience in providing career coaching/case management /job development services within workforce development, social service, or non-profit organizations.
• Reliable transportation, valid driver's license, and car insurance as required by law.
• Working knowledge of MS Office
• Reliable, flexible team player who works well with minimal supervision, has a good work ethic, and can set and maintain personal boundaries.
• Experience, comfort, and desire to work with various vulnerable populations such as re-entry, homeless, veterans, disabled, low-income, etc.
• Experience in using Google Workspace (specifically Google Drive, Docs, Sheets, Forms, and Calendar)
• Associates degree and/or 1-2 years’ experience or related work
• Aptitude in decision-making and problem-solving
• Working knowledge in data tracking systems and tools
• Recognize and work appropriately within challenging situations.
• Demonstrated knowledge of participant community resources & services
• Strong interpersonal and public speaking skills
• Experience working with individuals experiencing homelessness and housing instability.
• Strong organizational skills to manage large caseload, data, and reporting duties.
• Proven experience in providing job development, staffing or business services.

Benefits

• Discount pet insurance through ASPCA
• Whole life insurance with cash benefits
• 14 Paid Holidays
• On-Demand training memberships to bolster professional development
• Flexible Spending Account (FSA)
• 401k eligibility from day one & up to 3% matching after one year
• 529 Educational Savings Plan from Principle
• Short & Long Term Disability
• Dental/Vision/ 85% employer-paid & 40% dependent paid Medical Insurance
• Generous work/life balance
• Identity Theft Protection and Legal Services

Training + Development

Interview process

Visa Sponsorship

Security clearance