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Planning & Service Manager (Bulk)
Tarmac
Lead centralised planning & order taking, improve logistics and customer service
9d ago
Expert & Leadership (13+ years)
Full Time
Buxton, England, United Kingdom
Hybrid
Company Size
8,000 Employees
Service Specialisms
Construction services
Engineering
Design
Technical Services
Project Management
Consulting
Infrastructure
Civil Engineering
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Heavy Civil
Water Resources
Role
What you would be doing
carrier management
control tower
order taking
routing optimization
delivery kpis
transport planning
- Managing performance of transport providers, including own-fleet and third-party carriers
- Managing all communications into the Logistics Control Tower within agreed SLAs
- Ensuring robust order-taking processes that eliminate load contamination risks
- Driving delivery KPIs such as OTIF (On Time In Full)
- Working cross-functionally to ensure alignment on goals and priorities
- Leading continuous improvement initiatives to boost reliability and efficiency
- Leading the creation of a centralised planning and order taking function
- Resolving service issues and implementing solutions to maintain customer satisfaction
- Collaborating with internal teams to align transport plans with supply chain needs
- Creating a seamless and positive experience for customers placing orders
- Optimising routing, scheduling and load planning to improve delivery performance and reduce costs
- Defining and implementing logistics best practices across process, technology and automation
- Building strong relationships with hauliers, logistics partners and customers
What you bring
business degree
transport cpc
chartered membership
logistics tools
stakeholder management
team leadership
- Business degree level qualification or equivalent
- Strong collaboration and influencing capabilities
- Experience with logistics planning tools and systems
- Proven experience leading a centralised logistics planning and order taking team
- Transport Certificate of Professional Competence
- Clear and confident communication skills
- Familiarity with continuous improvement and a track record of successful change implementation
- Strong knowledge of relevant road legislation
- Excellent stakeholder management and relationship-building skills
- A pragmatic and resilient mindset with a structured approach to problem-solving
- High standards of numeracy and literacy
- Deep understanding of logistics planning systems and processes
- Chartered Membership of Chartered Institute of Logistics & Transport
- Training and development opportunities
- Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
- Enhanced holiday entitlement
- Access to our Employee Assistance helpline for free and confidential advice
- Bonus scheme
- Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
- Contributory pension scheme
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
100 years
Experience in Construction
The company has been delivering innovative materials and solutions in the UK construction sector for over a century.
- Offers a diverse range of services from road construction and maintenance to complex infrastructure projects.
- Known for its expertise in materials science, particularly in asphalt, concrete, and cement production.
- Has a strong portfolio of residential, commercial, and public sector projects, including transportation networks.
- Delivering large-scale projects, including highways, airports, and urban development initiatives.
- Committed to continuous improvement and sustainability in construction processes and products.
- Safety is our top priority.
- We are committed to continuous improvement.
- We act with integrity and respect.
- We build strong, lasting relationships.
- We take responsibility and deliver on our promises.
- We celebrate diversity and inclusion.
2050 Target
Net Zero Commitment
Aiming to achieve carbon neutrality by the year 2050.
15% Reduction
Carbon Emissions Goal
Aiming to cut carbon emissions by 15% by 2030.
20% Water Reduction
Water Usage Target
Committed to reducing water usage in operations by 20% by 2030.
- Sustainable product development and innovation are key focuses.
- Increasing recycling in operations.
- Focus on low-carbon and sustainable building materials.
30%
Women in Leadership by 2025
Target for women in leadership roles to reach 30% by 2025.
- We have implemented a robust program to promote inclusion in the workplace.
- The company regularly tracks and reports on gender pay gap data.
- Tarmac actively participates in initiatives to promote workplace equality.
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