Internal New Home Advisor

Company logo
Metricon
Leading Australian home builder specializing in residential homes and custom designs.
Internal sales consultant handling leads, phone & face-to-face home sales.
9 days ago ago
Entry-level
Internship
Melbourne, Victoria, Australia
Hybrid
Company Size
1,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Turnkey
Sector Specialisms
Residential
KnockDown NewBuild
Home and Land Packages
Urban Renewal
Role
What you would be doing
solution design
lead management
customer service
partner network
lead generation
  • Understanding and assessing client needs and providing suitable solutions based on our designs and facades
  • Managing high volume queries, following up leads and achieving high sales targets
  • Providing customers with a first class experience, exceeding customer service expectations, and
  • Developing and maintaining a network of industry partners such as land developers and local community providers.
  • Gather leads through the Customer Engagement Contact Centre or direct through our website
What you bring
crm
it applications
remote relationships
customer service
target sales
construction knowledge
  • Experience working with a range of IT applications and software; and
  • Proven experience in building relationships in a remote environment
  • Well-developed organisational and client management capabilities
  • Must be able to respond to phone/web inquiry quickly and qualify and develop relationships initially over the phone, with the ability to move seamlessly to face to face
  • CRM proficiency and skills required
  • Ability to attentively listen to understand the needs of the lead / client
  • Exceptional industry networking & customer service skills
  • Residential sales is preferred but experience within a target driven sales environment is essential
  • The ability to work collaboratively within a unified team
  • Working knowledge of the building and construction process an advantage
Benefits
  • Fantastic company and team culture where you will Love Where You Work
  • 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
  • A premium product and service delivered by Australia’s #1 builder 9 Years in a Row
  • Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.
  • You Matter! Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • requires a national police check.
Company
Overview
40 years
Years in Operation
Experience and expertise built over several decades.
  • Offers a wide range of home designs, from affordable first homes to luxury custom builds.
  • Focus on delivering high-quality homes for modern families.
  • Expertise in residential building with personalized design options.
  • Strong presence across multiple states in the Australian housing market.
  • Continuous investment in innovative, energy-efficient, and sustainable building techniques.
  • Reputation built on quality, craftsmanship, and customer service.
  • Projects include both new builds and renovations, providing tailored solutions.
  • Commitment to design excellence has earned multiple industry awards.
Culture + Values
  • Customer Focused
  • Innovative
  • Integrity
  • Teamwork
  • Sustainability
  • Passion for Building Dreams
Environment + Sustainability
2050
Net Zero Target Year
Commitment to achieving net zero carbon emissions by 2050.
  • Integrates sustainability into design, construction, and operations.
  • Implements energy-efficient solutions in homes.
  • Incorporates sustainable building practices like solar power, energy-saving designs, and rainwater harvesting.
Inclusion & Diversity
34%
Women in Leadership
Proportion of leadership roles held by women, reflecting gender diversity in upper management.
  • focus on creating a workplace where everyone feels valued and respected.
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