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Intern-LAN Administrator - Norfolk VA
Dominion Energy
24d ago
Entry-level
Internship
Norfolk, VA
Office Full-Time
Company Size
14,700 Employees
Service Specialisms
Power generation
Natural gas distribution
Solar installation
EV charging
Battery storage
Grid optimization
Demand response
Energy efficiency programs
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water
Transport
Role
What you would be doing
electronic support
telephone support
customer tickets
email handling
research & resolve
standards compliance
- Research, resolve, and respond to complex questions received via telephone calls, customer generated tickets or emails, and provide support on electronic services, in accordance with current standards
What you bring
windows os
office365
problem solving
bachelor's degree
communication
team coordination
- The position requires close coordination with all IT infrastructure and support teams
- Must have strong customer service and problem solving skills; coursework or experience in PC hardware functionality, desktop imaging , network monitoring tools, Microsoft Office project support preferred
- Proficient knowledge of Windows10, Windows 11, and Office 365
- This position requires the ability to provide expert and creative solutions to user problems to ensure customer satisfaction and productivity
- Students should have an anticipated graduation date of 2027 or later.
- Must have good verbal and written communication skills; be able to work independently and as a team
- Must be currently pursuing a 4-year Bachelor's degree from an accredited college or university in Information Systems, Information Technology, Computer Science, or Computer Engineering (ABET Accredited).
- Students must have a minimum GPA of 2.5.
- The position provides support for software as described in triage documentation and has proficient knowledge of Windows10, and Office 365
- Must be able to lift 50 lbs
- Must have strong computer knowledge and skills with demonstrated ability to learn and utilize IT software programs
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
27 GW
Generation Capacity
The company operates a diverse portfolio of energy sources including nuclear, natural gas, hydroelectric, coal, wind, and solar.
5M+
Retail Customers
Serves over 5 million retail energy customers across multiple states, ensuring reliable energy distribution.
1 Trillion CF
Gas Storage
Operates the nation's largest underground natural gas storage system, capable of holding approximately 1 trillion cubic feet.
$14B+
Annual Revenue
A publicly traded firm generating over $14 billion annually, reflecting its significant market presence.
- Born from early 20th‑century power and transit companies, it grew into a modern U.S. energy provider.
- Championed projects such as the Coastal Virginia Offshore Wind farm—one of the first large-scale offshore wind efforts in federal waters.
- Developed utility‑scale solar farms like the 5 MW Somers Solar Center in Connecticut.
- Typical projects include electricity distribution upgrades, natural gas storage facilities, and renewable energy buildouts.
- Has steered high-profile infrastructure shifts—e.g., canceling coal/natural gas pipeline builds and redirecting to clean‑energy investments.
- Safety: Our first and most important goal is to send every employee home safe and sound, every day.
- Ethics: We do not take shortcuts when reaching for our goals and fulfilling our obligations. Our reputation depends on ethical behavior.
- Excellence: We work towards continuous improvement in all areas of our business.
- Embrace Change: By welcoming new ideas, Dominion Energy champions innovation. Through innovation, we will continue to prosper in the years ahead.
- One Dominion Energy: Our shared mission and purpose transcend organizational boundaries. Teamwork leads to strong, sustainable performance.
47% Carbon Reduction
From Electric Generation
Carbon emissions from electric generation have been reduced by 47% since 2005.
38% Methane Reduction
Since 2010 Levels
Methane emissions have declined by 38% since 2010.
87% Violation Reduction
Environmental Violations Decrease
Notices of environmental violations have decreased by 87% compared to the prior three-year average.
Top 'A' Climate Rating
2022 Climate CDP Rating
Earned 'A' ratings on the 2022 Climate and Water CDP assessments.
- Target: Achieve net-zero carbon dioxide and methane emissions from electricity generation and gas infrastructure by 2050.
- Methane reduction goals: 65% reduction by 2030 and 80% reduction by 2040 (from 2010 levels).
- Green Fleet initiative: convert 75% of passenger vehicles and 50% of work vehicles to electric or alternative fuels by 2030; all new vehicle purchases electric or alternative fuel after 2030.
- Investments in renewable generation (wind, solar), battery storage, hydrogen blending pilots, carbon capture and small modular nuclear reactors.
>95% attainment
Annual DE&I Goals Achievement
The company has consistently achieved over 95% of its DE&I goals annually since integrating them into leader and individual contributor incentive plans in 2015.
57.5% hiring increase
Diverse Hiring Growth
The company increased its diverse hiring rate from 50.7% to 57.5% in 2021, reflecting a strong commitment to diversity in recruitment.
$1 billion
Spending with Diverse Suppliers
The company invested $1 billion with diverse suppliers in 2021, marking a 24.5% increase from the previous year.
1 in 5 hires
Veteran Employment
One in five new hires is a veteran, showcasing the company's dedication to integrating military experience into its workforce.
- Board of Directors supervises DE&I strategy; Executive Diversity Council and segment-level Diversity Councils implement strategy.
- Employee Resource Groups include African‑American, Asian Pacific Islander, DiverseAbility, Hispanic/Latino, Native American, LGBTQ+, Veterans, Women’s, Young Professionals.
- Diverse workforce representation reached 35.5%; target to reach 40% by 2026.
- Contributed $11.4 million to DE&I organizations in 2021.
- Troops to Energy Jobs program launched in 2011; over 50 companies participating.
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