Supplies premium vinyl windows, patio doors & exterior building products to pro contractors.
Process payments, reconcile accounts, and resolve credit issues for customers.
6 days ago ago
Junior (1-3 years)
Full Time
Richmond, VA
Office Full-Time
Company Size
1,828 Employees
Service Specialisms
Building Products
Supply Chain Solutions
Product Distribution
Materials Handling
Logistics Services
Sector Specialisms
Residential
Commercial
Building Materials
Role
Description
payment processing
reconciliation
cash application
customer service
credit issues
billing support
Process payments via multiple payment methods (ACH, checks and credit cards) from various sources (lockbox, customer portal & branch payments).
Daily reconciliation of posted payments to banking reports. Review unapplied cash reports to determine cash application.
Post payments to customer accounts and apply to related invoices per customer remittance. Involves daily contact with customers and team members to determine proper application.
Respond to incoming phone calls from Lansing associates and customers by resolving credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and assist associates with customer portal & payment application issues.
Requirements
excel
word
accounting
problem solving
teamwork
bachelor's
Communication Proficiency.
Basic proficiency with Excel and Word.
Bachelor's degree is a plus, but not required.
Ability to work effectively in a team environment.
Ability to work with a strong attention to detail.
Strong customer focus.
Ability to reconcile accounting records.
High school diploma.
Ability to work accurately but quickly to handle a high transaction volume.
Ability to manage multiple tasks and meet daily deadlines.
2 years+ related experience in an accounting environment.
Strong problem solving/decision-making skills.
Benefits
Company Paid Life Insurance
Paid Holidays
Health and Wellness program
Work/Life Balance: Paid Vacation & Sick Days
Culture: Great Place to Work Certified every year since 2019
Growth/Development: Tuition Reimbursement & Training Programs
Short Term & Long-Term Disability
Volunteer Time
Company Paid Parental Leave
Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 1955
Year Established
The company was established in 1955, marking the beginning of its journey as a regional distributor of exterior building products.
116 locations
National Presence
The company has expanded its operations to include 116 locations across the country, making it a leading national provider of exterior building products.
Series 90
Flagship Line
The company's flagship line of premium vinyl windows, the Series 90, represents its commitment to innovation and quality in new-construction and replacement projects.
Lifetime warranty
Product Assurance
The company offers a lifetime warranty on its products, ensuring durability and performance for years to come.
Specializes in premium vinyl new‑construction and replacement windows, including the flagship Series 90 line.
Typically partners with contractors on residential and commercial renovations and new‑build projects nationwide.
Known for innovative design, energy‑efficient glass options.
Operates across diverse climates, offering solutions that blend durability, performance, and elegant styling.
Culture + Values
77% Employee Satisfaction
Employee Happiness Score
A significant majority of employees find this workplace to be an exceptional place to work. This metric reflects high overall job satisfaction among team members.
91% Welcome Experience
Onboarding Feedback
New hires feel immediately valued and supported upon joining, indicating a strong onboarding process that fosters a sense of belonging.
89% Work-Life Balance
Time Off Flexibility
Employees feel empowered to manage their time effectively, reflecting a culture that supports well-being and personal priorities.
85% Resource Provision
Job Support
Team members are equipped with the necessary tools and resources to perform their roles effectively, ensuring they can do their best work.
Respect
Service
Excellence
Environment + Sustainability
Committed to sustainable building practices and eco-friendly building products in its exterior materials portfolio.
Provides ENERGY STAR certified product options to reduce carbon footprint and improve building efficiency.
Offers energy-efficient windows and patio doors with Low-E glass and Argon gas, compliant with ENERGY STAR across all U.S. climate zones.
No publicly stated net-zero target date available.