Head, Order Management

Company logo
Siemens Energy
Provides sustainable energy solutions for a decarbonized future, spanning the entire energy value chain.
Lead order management team for turbine component manufacturing, ensuring efficient order flow.
14 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Rural Hall, NC
Office Full-Time
Company Size
91,000 Employees
Service Specialisms
Engineering
Project Management
Consulting
Turnkey
Technical Services
Design
Construction services
Manufacturing
Sector Specialisms
Utilities
Independent Power Producers
Transmission System Operators
Oil and Gas Industry
Energy-Intensive Industries
Power Generation
Heat Generation
Thermal Power Plants
Role
What you would be doing
order clarification
issue resolution
order scheduling
process automation
contract management
change coordination
  • Technically clarify all incoming orders and quote requests to ensure a smooth order flow into the supply and manufacturing chain. Engage all stakeholders and resolve any potential disruption in the order pipeline.
  • Serve as the single point of contact for all questions regarding POs and Quote Requests
  • Maintain issue resolutions with multiple operations including Logistics, Transportation, ECC, Engineering, Data Management, Project Management, Fleet Management, and Supply Management for on-time delivery of parts.
  • Actively coordinate order pull-ins/pushouts with customer demands and financial targets for both the Region, GSO, and external customers.
  • Proactively advise internal customers regarding possible spare parts, modifications, or upgrade needs to minimize downstream impact in the order chain.
  • Ensuring efficient order management with healthy pipeline of orders.
  • Effectively handle large scope orders/programs with complex contractual requirements and significant commercial risk to minimize potential exposure to Siemens.
  • Drive innovation and process improvements with a focus on digitalization and automation.
  • Coordinate clarifications with Engineering, Supply, and Manufacturing to keep customers informed about potential change requirements.
What you bring
sap
excel
powerpoint
word
german
us citizen
  • Resolution and time-focused mindset with high team spirit.
  • A high level of proficiency in SAP (OPP & PD2), MS Excel, PowerPoint, and Word is required.
  • Strong organizational skills and customer service experience are essential.
  • Excellent networking and collaboration skills.
  • A customer-first attitude with solid product knowledge.
  • Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
  • Strong communication skills: German language skills are preferred.
  • The role involves export-controlled technologies, as such, applicants must be a US Citizen, a US Person or a foreign citizen with proper work authorization for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
  • 8 or more years of work experience in the relevant field and manufacturing industry. 2 or more years of experience or exposure to leading and/ or coaching is preferred.
Benefits
  • Parental leave
  • Company paid Health and wellness benefits
  • 401K savings plan with company match
  • Paid Time Off and paid holidays
  • Career growth and development opportunities
  • Supportive work culture
  • Family building benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • must be legally authorized to work in the us without employer-sponsored visa.
  • us citizens, us persons, or foreign citizens with proper work authorization are eligible.
  • current siemens energy employees with visa sponsorship may be eligible for internal transfers.
Security clearance
Information not given or found
Company
Overview
  • Offers cutting-edge solutions across the energy value chain.
  • Evolved into a global leader in energy innovation from pioneering technologies.
  • Plays a crucial role in accelerating the world's transition to a low-carbon future, focusing on sustainable energy production.
  • Broad portfolio includes gas turbines, power plants, renewable energy systems like wind and solar, supporting the shift to cleaner power.
  • Known for highly specialized solutions, from energy storage to grid optimization, helping utilities and industries thrive sustainably.
  • Major projects include large-scale renewable energy plants, carbon capture initiatives, and smart grid solutions that help stabilize the power supply.
  • Behind some of the world's most innovative and efficient energy technologies, driving change on both small and large scales.
  • Distinct for its ability to combine legacy power systems with the latest advancements in renewable energy, shaping the future of power.
Culture + Values
  • We embrace sustainability and environmental responsibility.
  • We deliver excellence and innovation in everything we do.
  • We act with integrity, fairness, and transparency.
  • We respect the diversity of people, cultures, and perspectives.
  • We are agile and adaptive, finding new ways to innovate and improve.
  • We collaborate with customers, colleagues, and partners to achieve shared goals.
Environment + Sustainability
Net Zero by 2050
CO2 Emissions Target
Aiming to achieve net zero CO2 emissions by 2050.
45% Emissions Cut
Reduction by 2025
Targeting a 45% reduction in CO2 emissions by 2025, compared to 2019 levels.
  • Aims to lead the energy transition by providing cleaner and more efficient energy solutions.
  • Focuses on reducing operational impact by investing in sustainable technologies.
  • Portfolio includes products and services to help customers reduce emissions and improve energy efficiency.
Inclusion & Diversity
30% women
Leadership Goal
Target to increase women in leadership positions.
  • Aims to achieve a 50/50 gender balance in their global workforce by 2030.
  • Focused on building an inclusive and diverse workforce, prioritizing equal opportunities for all employees.
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