Parking Enforcement Driver (Route 128 Garage - Westwood)
Keolis Commuter Services
Drive a license‑plate‑recognition vehicle to enforce MBTA parking policies at Westwood garage.
27 days ago ago
Junior (1-3 years)
Full Time
Westwood, MA
Field
Company Size
5,000 Employees
Service Specialisms
Transportation Services
Public Transit Operations
Fleet Management
Customer Experience
Sustainability Solutions
Project Management
Operations Management
Sector Specialisms
Public Transportation
Commuter Rail
Alternative Fuel
Renewable Diesel
Sustainable Transportation
Multi-Modal Solutions
Bus Transportation
Community Shuttles
Role
What you would be doing
parking payments
vehicle maintenance
route execution
lot inspection
issue reporting
customer service
- Assist with parking payment issues, concerns or technical difficulties when encountered at parking lots
- Keep vehicle fueled and in a presentable condition
- Complete allocated vehicle route between parking lots safely within allowed times
- Assist with additional customer service and parking management duties as directed by supervisor
- Report any maintenance issues using reporting system for follow up
- Complete checks of parking lots in allocated time using vehicle cameras and manually report violations of the accessible, bike, or shared space policies etc.
What you bring
driver’s license
customer service
it systems
english
time management
problem solving
- Previous experience of working in a role involving vehicle driving would be helpful
- Must have held a valid Driver’s License for at least 2 years
- Time management & problem-solving skills
- Be able to read, write and verbally communicate in English
- Experience with using standard IT systems (Word, Excel, Teams etc)
- Ability to create relationships with customers
- Ability to report parking violations, maintenance issues etc via company reporting tools
- Currently holds a valid Driver’s License in state of residency
- Strong sense of customer service
- Driving record must meet company standards
- Previous experience in a customer service role would be desirable
- Pet, Home, Auto insurance
- Education Assistance
- Transit and Parking Reimbursement Benefits
- Employee Assistance Program
- Short- & Long-term Disability Benefits
- Company Sponsored Life & Accidental Death and Dismemberment Benefits
- Dental & Vision Plan
- Generous Medical & Rx plan
- Flexible Spending Accounts
- Supplemental health plans for accidents, critical illness, hospital stays
- Fidelity 401K Program
- Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
- Voluntary Benefits Plan options including
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- pre‑employment drug and alcohol screening and a favorable background check are required.
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Company
Overview
- operates as a leading provider of public transportation solutions, focusing on the North American market.
- specializes in delivering safe, efficient, and customer-centric rail and bus services.
- manages major transit systems, such as the Massachusetts Bay Transportation Authority (MBTA) in Boston.
- has decades of experience, becoming a trusted partner for municipalities offering urban to regional services.
- focuses on innovative technology to ensure services are reliable and future-ready.
- has a strong track record of improving operational efficiencies while enhancing the customer experience with smart mobility solutions.
- emphasizes collaboration with local authorities to meet the evolving needs of commuters.
- Commitment to safety and service
- Innovation and continuous improvement
- Respect and integrity in all our interactions
- Collaboration and teamwork to drive success
- Accountability and responsibility in all actions
2050
Net Zero Emissions
Target year to achieve Net Zero carbon emissions across operations.
- Committed to reducing environmental impact across all operations.
- Investing in eco-friendly technologies such as electric buses and hybrid vehicles.
- Energy efficiency initiatives are central to operations, including reducing greenhouse gas emissions in transportation services.
- Focus on sustainable mobility solutions to enhance eco-friendly transportation networks.
- Focus on building an inclusive workplace where diversity is celebrated.
- Gender-related statistics and workforce diversity are tracked and analyzed.
- Efforts to ensure equal opportunities for all employees, with attention to gender parity.
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