Service Business Manager - Energy from Waste

Description

• Manage the customer relationship within the designated region.
• The position leads the Account Management team, ensuring customer satisfaction and involves managing operational efficiency and compliance and is pivotal in identifying and developing new business opportunities, technologies, and markets.
• Provide strategic leadership for the Account Management team, ensuring alignment with company objectives and revenue and margin growth targets.
• Drive the commercial strategy, business development for Categories 4 (mechanical retrofit projects), 5 (MRO services), 6 (Spare Parts), and 8 (Digital) and drive the effective project execution for category 4, 5 service works.

Requirements

• Experience with working in a matrix organization.
• Demonstrable experience in commercial management, business operations, or service sales in Power Plants or Waste-to-Energy environments.
• Strong expertise in key account management, and service project management.
• Advanced IT proficiency in business applications, CRM (preferably IFS), and sales management tools.
• Proficiency in pricing strategies, contract negotiation, and sales forecasting.
• Customer-focused, proactive, and adaptable.
• Bachelor's degree in Business Administration, Engineering, Economics, or a related field preferred
• Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
• Experience in field service and technical service, procurement, and contract management.

Benefits

• Pension scheme up to 10% employer contribution
• Annual salary review and bonus award (5% of annual salary)
• Up to £75,000 + car allowance
• Life insurance 4x Salary
• Disability insurance
• Private medical and dental insurance
• Career path options

Training + Development

Interview process

Visa Sponsorship

Security clearance