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Traffic Systems Dispatcher/Operator and Data Collection
Gft
Monitor traffic, dispatch crews, and manage incident data for NY DOT TMC.
7d ago
$21 - $25
Entry-level, Junior (1-3 years)
Full Time
Albany, NY
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Enterprise AI
Data Transformation
Platform Modernization
Cloud Migration
Digital Banking
Fintech Solutions
AI‑Driven Customer Service
High‑Performance Computing
Sector Specialisms
Banking
Insurance
Manufacturing
Retail Banking
Capital Markets
Asset Management
Virtual Banking
Insurance Life Health
Role
What you would be doing
traffic monitoring
real-time monitoring
equipment monitoring
hotspot monitoring
sign deployment
maintenance dispatch
- Traffic Monitoring: Monitor traffic cameras to spot and respond to incidents quickly. Use CCTV cameras, congestion info from state and commercial sources, crowdsourcing apps like Google Traffic and Waze, and work with partners like Police and DOT.
- Real-time Monitoring: Monitor CCTV cameras, electronic signs, vehicle detection systems, incident reporting systems, and other systems to manage traffic
- Equipment Monitoring: Monitor field equipment, dashboards, and software/hardware used in the TMC and report any issues to DOT maintenance staff.
- Traffic Monitoring Tools: Use TMC equipment and software to actively monitor traffic
- Hotspots Monitoring: Monitor hotspots, smart work zones, and changes in road/lane alignments using CCTV cameras and other sources. Communicate with various stakeholders to get a comprehensive view of road conditions.
- Public Service Platforms: Verify the accuracy of traveler information on DOT's public service platforms and report any issues.
- Road Closures: Proactively monitor road closures and notify DOT staff about any unauthorized closures.
- Traveler Information: Ensure traveler information is communicated accurately and timely through DOT's channels.
- Maintenance Dispatch: Dispatch DOT staff and contracted crews for routine and emergency road maintenance like fixing potholes, maintaining traffic signs, electrical traffic control devices, salting, and snow removal.
- Sign Deployment: Put up signing plans on DOT's Variable Message Signs (VMS) and Dynamic Message Signs (DMS).
What you bring
high school
windows os
freeway software
radio comms
multitask
communication
- High school diploma or GED required
- Exceptional written and verbal communication skills in English.
- Ability to multitask and thrive in a fast-paced environment.
- Proficiency in communicating information over a radio system or network.
- Experience in handling calls, dispatching via radio or telephone, and communicating clearly and concisely.
- Familiarity with Regional DOT Interstates and local roadways (preferred).
- Experience in public safety, emergency management, transportation dispatch, or related fields (preferred).
- Effective coordination of real-time activities and priorities.
- Expertise in using freeway management and other traffic control computer applications.
- Proficiency in using computers with Windows-based applications.
- Strong interpersonal skills and the ability to work effectively within a diverse team.
- Strong ability to write reports and correspondence.
- Situational Awareness: Understand what's happening on the State DOT road network in the Traffic Management Center (TMC).
- Flexibility to work alternate schedules and be on-call as necessary.
- Tax-deferred 401(k) savings plan.
- In-person work environment.
- Incentive compensation for eligible positions.
- Tuition reimbursement for continued education.
- Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
- Hourly (8-16 hours a week, flexible shifts)
- Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
- Part-Time (21 hours a week/with benefits, flexible shifts)
- Competitive paid-time-off (PTO) accrual.
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Top 500 Design Firm
Ranked in ENR's Top 500
Ranked in Engineering News-Record's (ENR) Top 500 design firms, showcasing significant industry recognition.
130+ Offices
National Presence
Operates through more than 130 offices across North America, delivering regional and national infrastructure services.
- Born from over a century of legacy, GFT emerged through the integration of Gannett Fleming, TranSystems and five acquired firms.
- Its rebrand reflects a unified national platform offering architecture, engineering and construction across complex infrastructure markets.
- Projects span transportation, water, power generation, and civic building design, showcasing expertise in critical infrastructure sectors.
- Its financial strength is underpinned by private equity ownership and consistent recognition in industry rankings.
- An unusual fact: it merged two storied firms and five others, creating an AEC powerhouse attuned to community-scale impact.
- Caring: “We care about people, cultures, and opinions and show everyone equal respect.”
- Committed: “We are committed to our company, to education and the innovation of new technologies.”
- Collaborative: “We work together as a team of individuals with different talents. We actively share knowledge, feedback and ideas… One company, one team.”
- Courageous: “We have the courage to develop new, breakthrough innovations and think outside of the box.”
- Creative: “We embrace different perspectives, challenge the norm, ask questions, and look for solutions to any challenge.”
2025 Target
Climate Neutrality
Aimed at achieving climate neutrality in operations through GreenCoding.
50% Reduction
Emissions Target
Plan to reduce Scope 1 and 2 emissions by half from 2020 levels by 2030.
10% Drop
Emissions Fall
Achieved a 10% year-over-year decrease in greenhouse gas emissions in 2023.
Rating B
Climate Performance
Received a CDP Climate Rating of B, exceeding industry benchmarks.
- Near-term science-based targets approved by SBTi: reduce Scope 1 + 2 emissions by 50% from 2020 baseline by 2030.
- Reduce Scope 3 emissions intensity by 60% per euro of value added by 2030 (vs 2020).
- Achieved CDP Climate Rating of B in 2023, exceeding IT & Software Development segment benchmark.
- Voluntary audit under European Sustainability Reporting Standards and SBTi‑validated 2030 targets.
77 Graduates Expanded
WomenTech Mentoring Programme
The WomenTech Mentoring Programme expanded to 15 countries in 2023, graduate more women into leadership roles through mentorship.
3 Editions in 2022
WomenTech Mentoring
The WomenTech Mentoring Programme ran 3 editions in 2022, supporting 55 mentees in their professional growth.
77 Graduates
WomenTech Mentoring
The WomenTech Mentoring Programme successfully graduated 77 individuals through its menteeship program.
- Committed to cultivating a culture where employees feel safe, respected and connected.
- Support women through Women@GFT network to share experiences and knowledge.
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