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Assistant Community Manager - Windsor at Tryon Village
Greystar
Assist Community Manager with financial, operational, and resident duties at a rental property.
4d ago
$22 - $24
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Cary, NC
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
software ops
invoice processing
financial ops
delinquency collection
move‑out processing
owner relations
- Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
What you bring
flexible schedule
on-call
travel
physical stamina
lift 25lb
outdoor work
- Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.
- Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
- Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Charitable giving program and benefits.
- Employee Assistance Program.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
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Interview process
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Company
Overview
$78B Assets
Assets Under Management
Reflecting the company's financial strength and extensive real-estate portfolio.
$35B Pipeline
Development Projects
Highlighting the company's expansive global development initiatives and future growth potential.
€1.4B Investment
European Real Estate
Signifying the company's strategic investment in European housing markets.
- Its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build‑to‑rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active‑adult and single‑family rentals, logistics/industrial facilities, life‑science campuses and modular construction.
- Strategic bets include modular homes, life‑science labs, single‑family rentals and logistics distribution centers — marking it a versatile real‑estate innovator.
- Its expansion crosses continents — investing €1.4 billion in European apartments and launching its first build‑to‑rent in Melbourne as a housing-supply pioneer.
- In 2024 it rolled out a cohesive ‘family of brands’ across 100+ U.S. developments, tailored to different life stages and rental experiences.
- With a reputation for vertical integration — managing assets, investments and construction in‑house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% Reduction Target
Long-term sustainability goal
Aims to reduce energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
Seven of Eight Top 10
GRESB ratings achievement
Seven of eight investment vehicles ranked in the top 10 peers based on GRESB ratings in 2019.
107 Variables Tracked
Greystar Green Awards metrics
Monitors 107 variables across energy efficiency, water consumption, waste reduction, and other sustainability metrics.
26,000t CO₂ Saved
Greenford Quay modular construction impact
Modular construction at Greenford Quay saved the equivalent of 26,000 metric tons of CO₂.
- Achieved multiple five-star GRESB ratings in 2019
- Partnered with HD Supply and Arbor Day Foundation to plant ≥ 7,500 trees in the first year via consolidated maintenance ordering
- 'Sustainable September' campaign engaged over 15,000 associates in 2023
10% Engagement
Strategic Goal
Sets a target to increase engagement of women and minority-owned contractors by 2025.
200+ Members
Veterans Group
Focuses on fostering inclusion and recognition for veterans within the organization.
- Core values include Equality alongside diversity, inclusion, and belonging.
- DEI effort is company-wide and team-member-driven, not siloed in a division.
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations.
- Regional DEI resource groups open to all team members, with local action plans.
- Business/functional DEI leadership groups set strategic goals.
- Women’s Inclusion Network offers mentorship ('Thrive Mentorship') and peer networking ('Connecting Circles').
- RISE peer-to-peer mentoring for onsite teams.
- DEI Champion Circle promotes cultural heritage and awareness initiatives.
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