Apprentice- Support Engineer

Description

• Develop comprehensive specification sheets for ROV systems, including technical details, performance metrics, and operational requirements.
• Gives and receives constructive feedback.
• Collaborate with cross-functional teams to address any support needs related to ROV operations, ensuring seamless integration with overall project objectives.
• Provide technical support to project teams and operational staff during ROV deployments, troubleshooting issues, and offering solutions in real-time.
• Analyze data and generate reports to track asset utilization, performance metrics.
• Conduct regular audits and inspections to verify the accuracy of asset data and identify areas for improvement.
• Undertake continuous improvement training programs and specific projects as instructed by management.
• Assist Engineers with all technical support functions.
• Prepare certification documents for ROVs and equipment, verifying compliance with applicable regulations and industry best practices.
• Coordinate with project managers to develop comprehensive plans for ROV deployment, maintenance, and performance evaluation, ensuring alignment with project goals.
• Utilize Smartsheets or similar project management tools to create and manage specification sheets, project schedules, and performance evaluation reports.
• Handle escalated queries from Administrators.
• Collaborate with teams using Smartsheets to track project milestones, and communicate updates related to ROV operations effectively.
• Leverage SharePoint's document management features to ensure version control, access control, and centralized storage of critical information related to ROV operations.
• Oversee the certification process for ROVs and associated equipment, ensuring compliance with regulatory standards and industry requirements.
• Develop and maintain asset tracking systems to monitor the location, status, and condition of ROVs and related equipment ( including other business segments assets).
• Manage documentation related to asset tracking, including maintenance records, inspection reports, and certification documentation.
• Utilize SharePoint or similar collaboration platforms to create and manage documentation repositories for ROV specifications, maintenance procedures, and performance evaluation reports.
• Participate in training sessions and knowledge sharing activities to build awareness and understanding of asset tracking processes across the organization.
• Assist clients with documentation requirements, providing support and guidance as needed to ensure compliance with relevant regulations and standards.
• Ensures that others involved in a project or effort are kept informed about developments and plans

Requirements

• Able to perform multitasking.
• Knowledge of regulatory requirements and industry standards related to asset management and maritime operations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Creative thinking and team work skills
• Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
• B. TECH in ELECTRONICS /ELECTRICAL/MECHANICAL Engineering (E)
• Must be willing to Work from office as and when needed.
• Able to work in rotational shifts 42.5 hours (weekly) (Morning, Evening, Night & Weekends) (E)
• Excellent Verbal & Written Communication Skills in English
• 0-1-year experience in Support Operations (P)
• Knowledge of MS-Office and computer fundamentals (E)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance