Leader in Delaware Valley apartment ownership, management and development.
Assist Community Manager with property ops, leasing, maintenance, and admin tasks.
2 days ago ago
Junior (1-3 years)
Full Time
Jenkintown, PA
Onsite
Company Size
201 Employees
Service Specialisms
Apartment management
Condominium management
Homeowners association management
Third-party property management
Commercial and retail management
Corporate housing management
Emergency maintenance services
On‑site leasing teams
Sector Specialisms
Apartment Management
Home Owners Association Management
Property Management
Residential Communities
Condominiums
Multi-family Properties
Community Amenities
Landscaping
Role
Description
variance reporting
market surveys
security access
budget development
accounts receivable
lease management
Assist in the preparation of monthly variance reports and provide other financial reporting information as required by Community Manager.
Conducts market surveys monthly and provides trend report information. Shops competition and is aware of neighborhood market conditions.
Performs duties under pressure and meets deadlines in a timely manner
Maintain securities access system, if applicable, issues security/access cards.
Assist Community Manager in the development of annual operating budgets for assigned properties and functional areas.
Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
Prepare all appropriate forms for accounting adjustments.
Initiate and post late fee charges, as appropriate.
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
Maintains awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
Enforce policies of the community.
Review Accounts Receivable report weekly with Community Manager.
Welcomes and shows property to prospective new residents. Also, handles incoming phone calls, emails, and text messages from prospective new residents and completes appropriate paperwork.
Manage and investigate all discrepancies in lease payments.
Update and maintain resident contact and emergency information.
Analyze and reconcile monthly rental income, rent increases, and move-in and move-out information.
Prepare resident’s welcome package and letter.
Prepare contract documents as directed, verifying all documents are in order with necessary signatures.
Contribute to cleanliness and curb appeal of the community on continuing basis.
Prepare resident rent increase letters monthly.
Prepare weekly Accounts Receivable Reports updating the potential collection of various past due receivable balances and keeping the Community Manager informed of past due and problem accounts on a timely basis.
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Prepare move-out reconciliation form for Community Manager's approval to remove vacating residents from computer system.
Assist in the development, communication and monitoring of property budgets in a manner that supports the financial expectations of the company and allows the property to remain within budget.
Maintain open communication with Community Manager and Maintenance Supervisor.
Requirements
it knowledge
cam
property management
customer service
communication
flexibility
Understanding of computer systems, web applications and software.
Excellent organizational, presentation, interpersonal, written and oral communication skills
Certified Apartment Manager (CAM) Preferred but Not Required
Proven ability to engage quickly with individuals in an outgoing, friendly manner, and build and maintain relationships with business leaders
High degree of flexibility with the ability to work independently
Must be able to work in a fast-paced and customer service-oriented environment
Prior Property Management Experience Preferred
Strong Customer Service and Sales Skills
High School Diploma or Equivalent (College Degree or Coursework Desirable)
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1979
Company Founding Year
The company was established in 1979, marking the beginning of its growth journey.
30M
Project Investment
Pavilion, one of its significant apartment community projects, cost $30 million.
300M
Annual Revenue
The company generates an estimated $300 million in annual revenue, reflecting its financial strength.
It focuses on acquiring and repositioning apartment communities.
Specialisms include Residential and Commercial property investment and development.
Unusually, it blends luxury renovation with community programming—movie nights, breakfasts and resident events.
Culture + Values
Integrity
Innovation
Collaboration
Excellence
Customer Centricity
Environment + Sustainability
2050 Net Zero
Net Zero Commitment
Aims to achieve net zero emissions by the year 2050.
Utilizes energy-efficient technologies in building management.
Committed to reducing operational carbon footprint.
Promotes sustainable construction practices.
Focuses on using renewable energy sources wherever possible.
Inclusion & Diversity
Commitment to creating a diverse and inclusive workplace
Efforts to ensure equitable opportunities for all employees
Gender balance in leadership roles with a focus on increasing female representation
Transparency in tracking diversity and inclusion progress