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Sr. Manager, Distribution Operations - Lennox Aftermarket Products
Lennox
Designs, manufactures and markets HVAC and refrigeration solutions for residential and commercial use.
Lead distribution operations, set strategy, manage inventory, WMS/TMS rollout, drive efficiency.
11d ago
$122,000 - $160,000
Expert & Leadership (13+ years)
Full Time
Richardson, TX
Office Full-Time
Company Size
14,200 Employees
Service Specialisms
Emergency Replacement
Plan & Spec
Design & Build
Planned Replacement
National Account Services
Structural & Architectural Solutions
Equipment Recycling
Sector Specialisms
Residential Heating and Cooling
Commercial Heating and Cooling
Refrigeration
Building Climate Solutions
Home Comfort Solutions
HVACR Technology
Energy Management Systems
Indoor Air Quality Solutions
Role
What you would be doing
wms implementation
tms implementation
erp integration
inventory management
lean automation
kpi development
Identifies and deploys lean best practices, automation, and process improvements to increase efficiency and reduce waste (e.g., data, technology andystems integration).
Promotes a culture of a safe working environment, ensuring that good health & safety practices are in place and regularly reviewed.
Promotes the people strategy, instilling a culture of high performance, quality, accountability, and continuous improvement within the function.
Sets the vision for the parts and supplies order fulfillment and inspires the team to achieve their goals, all designed to make it easier for customers to buy parts from Lennox.
Working closely with the Distribution COE, provides guidance in developing new processes and innovative technologies to upgrade Lennox distribution capabilities.
Develops KPIs and metrics to drive operational excellence.
Leader of People – builds strong teams with a culture of trust and mutual respect; always coaching and mentoring to develop the next generation of talent.
Collaborates with global sourcing and manufacturing to develop and execute an optimized end-to-end supply chain with great efficiency and resiliency.
Oversees the distribution operations of parts and supplies, including setting up a new distribution center to support and drive growth.
Develops, inspires, and directs a high performing team to a fully aligned mission and vision to deliver on business objectives.
Works closely with IT teams to implement a warehouse management system (WMS), transportation management system (TMS), ERP system and demand planning tools specific to parts distribution.
Maximizes fill rate by ensuring alignment across functions for inventory, demand, and supply planning.
Manages inventory control, replenishment, and storage to optimize parts availability and costs working closely with the SIOP team.
What you bring
wms
tms
lean
mba
leadership
10+ years
Decisive Thinker / Executor – strong execution focus that delivers results far exceeding expectations and engages the entire organization in tracking performance metrics.
Relationship Driven – skilled at developing strong, trusting relationships with employees, customers, and other key stakeholders of the business; comfortable working in a matrixed organization.
Aggressive Simplifier – have a continuous improvement mindset; always looking for ways to make things less complicated and easier to execute.
Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and lean/continuous improvement methodologies.
Analytical yet practical, capable of balancing strategic improvements with day-to-day execution.
Proven experience in high-volume, complex-SKU environments where accuracy, order fulfilment speed, and service reliability are critical.
Experience implementing operational improvements in safety, efficiency, and cost optimization.
Adaptable, resilient, and committed to building customer focused distribution operations.
Exceptional Communicator – applies excellent verbal and written communication skills to translate the vision and strategy into clear priorities and direction.
Change management expertise, especially in implementing new distribution technologies or restructuring supply networks.
Knowledge of global trade and compliance requirements in the distribution industry.
Innovative and Forward-Thinking Leader – understands the importance of promoting innovation across distribution network to deliver best-in-class service to customers; initiates and leads robust strategic planning processes to define a clear vision and strategy, inspiring heartfelt commitment across the organization.
Results Oriented – will do whatever it takes to deliver steady, consistent results in the right way; pleased but never satisfied; strong sense of urgency around results.
A dynamic leader with 10+ years of experience in managing high-performing teams.
An undergraduate degree, preferably in Supply Chain, Logistics, Business, or related field is required, and an MBA or equivalent business / advanced degree is preferred.
Integrity – impeccable track record of high workplace integrity, trust, and respect; is committed to building a sustainable, profitable business while meeting high ethical standards.
Strong ability to lead, motivate, and develop teams across multiple facilities
Organized – exceptionally organized with consistent follow through and the ability to continually prioritize and manage multiple tasks and challenges.
The company was established in 1895 by inventor Dave Lennox, revolutionizing furnace designs.
S&P 500 Listed
Financial Milestone
The company is publicly traded and ranks among S&P 500 firms following a financial resurgence.
3 Locations
Manufacturing Hubs
The company operates major manufacturing facilities across three key regions.
Over decades it expanded from furnaces into air conditioning, refrigeration and advanced climate‑control systems.
It serves both homeowners seeking quiet, efficient comfort and businesses needing robust, serviceable commercial systems.
Flagship projects include award‑winning heat pumps, smart thermostats and large-scale HVAC retrofits for schools, hospitals and big‑box retailers.
Unusual trivia: in the 1960s the firm briefly built a small crawler tractor and lawn mower called the 'Kitty Track 600'.
Culture + Values
Integrity
Respect
Excellence
Accountability: We deliver on our commitments.
Positive Engagement: We energize and motivate others.
Trust: We are always honest, ethical, and safe.
Customer Experience: We earn the loyalty of our customers.
Sustainability: We care for our community and planet.
Talent: We foster belonging and create opportunities to grow.
Innovation: We embrace original ideas and creative solutions.
Quality: We strive for continuous improvements.
Results: We prioritize superior outcomes for our shareholders.
Environment + Sustainability
13th
Sustainability Leader
Ranked among Barron's 100 Most Sustainable Companies, showcasing commitment to environmental and social responsibility.
1%
Community Investment
DONATES up to 1% of net income to health, education, and environment causes, reflecting dedication to social responsibility.
Offers paid volunteer time off for community and environmental non‑profits.
Developed low–global‑warming‑potential HVAC products (Home & Building Climate Solutions segments).
ENERGY STAR Most Efficient products (Lennox Ultimate Comfort Systemâ„¢).
‘Smart Heating and Cooling Product of the Year’ at 2024 IoT Breakthrough Awards.
Named Best‑Managed Company by WSJ citing sustainable product delivery, community initiatives, efficient operations Dec 19 2024.
Net‑zero target date: **not publicly disclosed** on official site.
Inclusion & Diversity
Three Years
Consecutive Certification
The company has been Great Place to Work–certified for three consecutive years, highlighting its commitment to fostering an inclusive workplace culture.
2024 Rank
Top Workplace Recognition
Recognized in the U.S. News & World Report Best Companies to Work For 2024 list, showcasing its inclusive and empowering workplace culture.
Fosters an open, inclusive culture where people from all backgrounds feel welcome and valued.
Inclusive recruiting practices and development programs supporting equity.
Employee Resource Groups and cultural ambassador networks offer year-round learning, connection, and growth opportunities.
No public gender-based workforce statistics disclosed.
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