General Manager - San Francisco & Los Angeles at Action Property Management in San Francisco, CA | Kablio

Role

Description

operations oversight

strategic planning

compliance management

vendor contracts

homeowner relations

budget management

Oversee day-to-day operations, ensuring the property maintains the highest standards of service, appearance, and compliance.
Develop and implement strategic plans to achieve the community’s goals.
Maintain compliance with local, state, and federal regulations as well as Action's internal policies.
You will be the expert consultant to the Association and the Board of Directors on matters concerns:
Negotiate and manage vendor contracts, ensuring quality service delivery.
Address and resolve homeowner concerns promptly and professionally.
Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
Lead, mentor, and inspire the on-site team to exceed performance expectations.
Prepare and manage annual budgets; monitor financial performance and provide regular updates to stakeholders.

Requirements

cmca

budgeting

leadership

general manager

california law

presentation

Ability to thrive in a fast-paced, client facing environment.
Expertise in budgeting, reserve studies, financial oversight, and vendor management.
CMCA certification or the ability to obtain within 6 months of hire.
Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
Proven success as a General Manager or Community Association Manager for a luxury residential property or large-scale HOA. Luxury high-rise mixed use building experience is a plus!
Strong leadership, interpersonal, and communication skills.
Civil Codes applicable to non-compliance issues
California Common Interest Development law and high rise requirements
CMCA certification preferred or the ability to obtain within 6 months of employment.
Effective presentation skills.

Benefits

Highly Rated Employer: Check out our Glassdoor reviews – read our reviews here .
Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1984

Year Founded

The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.

$750M

Annual Revenue

The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.

1996

CEO's Tenure

The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.

2024

Headquarters Relocation

The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.

Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.

Culture + Values

We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.

Environment + Sustainability

Net zero by 2030

Emissions Target

Aims to achieve net zero emissions through comprehensive sustainability efforts.

Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.

Inclusion & Diversity

Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.

Articles

Great Place To Work Certification 2025

Action Named America’s Greatest Midsized Workplaces 2025

Role

Description

operations oversight

strategic planning

compliance management

vendor contracts

homeowner relations

budget management

Oversee day-to-day operations, ensuring the property maintains the highest standards of service, appearance, and compliance.
Develop and implement strategic plans to achieve the community’s goals.
Maintain compliance with local, state, and federal regulations as well as Action's internal policies.
You will be the expert consultant to the Association and the Board of Directors on matters concerns:
Negotiate and manage vendor contracts, ensuring quality service delivery.
Address and resolve homeowner concerns promptly and professionally.
Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
Lead, mentor, and inspire the on-site team to exceed performance expectations.
Prepare and manage annual budgets; monitor financial performance and provide regular updates to stakeholders.

Requirements

cmca

budgeting

leadership

general manager

california law

presentation

Ability to thrive in a fast-paced, client facing environment.
Expertise in budgeting, reserve studies, financial oversight, and vendor management.
CMCA certification or the ability to obtain within 6 months of hire.
Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
Proven success as a General Manager or Community Association Manager for a luxury residential property or large-scale HOA. Luxury high-rise mixed use building experience is a plus!
Strong leadership, interpersonal, and communication skills.
Civil Codes applicable to non-compliance issues
California Common Interest Development law and high rise requirements
CMCA certification preferred or the ability to obtain within 6 months of employment.
Effective presentation skills.

Benefits

Highly Rated Employer: Check out our Glassdoor reviews – read our reviews here .
Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1984

Year Founded

The company was established in Irvine, California, marking the beginning of its journey from a local HOA property manager to a multi-regional specialist.

$750M

Annual Revenue

The company reported a significant revenue figure, reflecting its growth and operational success in the property management sector.

1996

CEO's Tenure

The current CEO, who began as a community manager in 1996, has played a pivotal role in the company's expansion and leadership.

2024

Headquarters Relocation

The company is set to move its headquarters to a new location in Irvine, a significant step in its ongoing development and operations.

Operates across California and Arizona, managing diverse communities from single-family homes to mixed-use high-rises.
Delivers services like financial accounting, maintenance coordination, board and resident portal administration.
Leverages in-house tech team to power proprietary portals and AWS-hosted systems for resident and board access.
Serves new developments alongside mature communities, tailoring plans from day one through ongoing operations.
Engineers standout experiences in urban and hotel-residential environments, balancing hospitality with community care.
Maintains quality through structured annual service cycles spanning landscaping, maintenance, financial reviews.
Noted for seamless transitions during acquisitions and relocations.

Culture + Values

We are committed to doing the right thing, always, and acting with honesty and transparency.
Our priority is to deliver unparalleled service and exceed client expectations.
We foster collaboration and trust among all team members, working together toward common goals.
We encourage creative solutions and embrace new technologies to improve the way we work.
We strive for continuous improvement and deliver the highest quality in everything we do.
We take ownership of our actions and are responsible for delivering results.

Environment + Sustainability

Net zero by 2030

Emissions Target

Aims to achieve net zero emissions through comprehensive sustainability efforts.

Committed to reducing its environmental footprint.
Implements green building practices and energy-efficient solutions.
Works with clients to achieve sustainability goals, including energy-efficient lighting and waste reduction programs.
Supports sustainable materials and technologies.
Maintains high environmental performance through regular audits and compliance.

Inclusion & Diversity

Committed to creating an inclusive and diverse workplace.
Prioritizes equal opportunity for all employees and promotes a culture of respect and inclusion.
Strives to maintain gender balance and diversity across all levels of the organization.
Has implemented strategies to ensure diversity in recruitment, leadership development, and employee engagement.
Focused on creating a workplace where employees feel empowered to bring their whole selves to work.

Articles

Great Place To Work Certification 2025

Action Named America’s Greatest Midsized Workplaces 2025