Help Desk Specialist
Delta Electronics Americas
asset management
helpdesk support
automation
device installation
user provisioning
global collaboration
As a member of the IT Operations team, this engineer will be expected to receive tasks from our ticketing system and Sr. Engineers to support business need.
Installation, Configuration and repair of the PC/Laptops/Mobile Devices
(Teamwork) Work with teams globally for implementing IT initiatives.
- Handling of IT assets and maintain strong documentation
- Helpdesk tickets resolution and response completed in a timely manner
- Supporting automation initiatives
- Installation and maintenance of Laptop and other Delta owned devices
- Provisioning of New users, Computers, Mobile devices and handling terminations
system administration
helpdesk support
networking
active directory
office 365
bs degree
3+ years System Administration and Helpdesk Support experience
Working Knowledge of Networking, Client VPN solutions, DNS and DHCP.
Strong Experience in Configuration & Troubleshooting of Windows 10/11, iPhone and Android phone, Office 365, Email, skype for business, Mobile device management
Knowledge of BIOS, device drivers, Active Directory, Antivirus/Malware
(Listening Communication Skills) Leads through listening to others and articulating clear, compelling messages
(Problem Solving) Proven ability to contribute to the analysis and fix IT problems.
BS degree in related field
Benefits- specializes in power and thermal management solutions
- serves a broad range of industries, including energy, infrastructure, and industrial sectors
- offers cutting-edge solutions in power electronics, automation, and connectivity
- works in diverse fields such as smart buildings, industrial automation, and energy-saving technologies
- focuses on innovation in projects like energy-efficient power systems and renewable energy solutions
- portfolio includes large-scale infrastructure projects and advanced HVAC systems
- recognized for reliable, eco-friendly technologies that optimize energy consumption and performance
- notable projects include critical infrastructure installations and smart grid technologies
- committed to quality and sustainability, earning recognition as a leader in energy efficiency solutions
- Integrity
- Customer Satisfaction
- Innovation
- Sustainability
- Teamwork
- Continuous Improvement
- Accountability
2030 Goal
Net-Zero Emissions Target
Achieving net-zero carbon emissions by the year 2030.
- Reducing greenhouse gas emissions across product life cycles
- Promoting renewable energy solutions
- Implementation of energy-efficient products
- Use of sustainable materials and processes in manufacturing
- Development of green technologies for energy conservation
- Diversity and inclusion as a core value
- Commitment to diverse hiring practices
- Support for equal opportunities across all levels
- Encouraging an inclusive work culture
