Sr Workplace Experience Coordinator - Mountain View CA

Description

• Coordinate instrument maintenance and tuning schedules to ensure all musical equipment remains in optimal condition on a regular basis.
• Provide basic insights on space utilization based on monthly data.
• Lead the set-up of new music spaces - including layout planning, equipment tracking, along with deactivating music spaces
• Participate in facilities operations meetings and quarterly community syncs.
• Provide high-quality customer service through internal support channels, including a ticketing request system, scheduling tools, phone, email, and in-person interactions in a timely manner.
• Handle tasks such as scheduling, approving group access requests, and supporting short-and long term Arts and Music space improvements projects from planning through execution.
• Manage the end-to-end equipment procurement process, including the generation and processing of purchase orders, coordination of deliveries and logistics.
• Manage the process of lost and found music equipment.
• Proactively monitor and ensure the optimal condition of both the physical space (submitting facilities tickets for all upkeep needs) and all music equipment.
• Coordinate meetings and manage client communications with strong organization and proactive updates.
• Manage and maintain accurate, up-to-date inventory and space data in the database, including promptly tagging all new equipment.
• Collaborate with a volunteer network of users, to support the upkeeping and care of the arts space and instrument; contribute to the growth of the program.
• Communicate program updates and guidelines to users.

Requirements

• Ability to work in a fast-paced environment and in ambiguity; highly adaptable and flexible.
• Understanding of both acoustic and electric instrumentation.
• Proficient with Google Workspace (Gmail, Calendar, Slides, Docs Sheet) and Excel

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance