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Assoc Specialist Remote Support IT 20/20
Dycom Industries, Inc
Assist internal/external clients with Windows OS, hardware, software, and network issues.
12d ago
Entry-level
Full Time
West Palm Beach, FL
Office Full-Time
Company Size
15,623 Employees
Service Specialisms
Construction services
Engineering
Telecommunications
Project Management
Technical Services
Design
Sector Specialisms
Telecommunications Infrastructure
Utilities
Role
What you would be doing
technical support
troubleshooting
ticket management
windows support
customer communication
- Support the company’s internal and external clients on a vast array of technical products and/or services
- Troubleshoot and resolve basic technical issues related to software, hardware or network connectivity
- Maintain accurate and detailed records of customer interactions and issue resolutions in ticketing systems
- Provide support for Windows OS
- Effectively communicate with customers and convey confidence
What you bring
us authorization
20 hrs
30 credits
gpa 2.5
multitask
college student
- Authorization to work in the United States for this company
- Availability to convert to a full time employee within 1 year of part-time employment
- Availability to work a minimum of 20 hours per week within their time in the program. It is strongly encouraged that within a 20 hour work week commitment, a student employee works one day of the week for at least 6 hours in order to maximize their training experience
- Demonstrate the ability to multitask, organize effectively and are willing to adapt to changing work environments
- Have completed minimum of 30 credit hours
- To be 18 years of age or older
- In current good academic standing (Overall 2.5 GPA or higher)
- Current college student enrolled in a minimum of 6 hours and actively attending classes in an AS or BS program
- 401(k) w/ Company Match
- Weekly Paychecks
- Insurance (including medical, prescription drug, dental, vision,life and accidental death and dismemberment)
- Paid Time Off and Holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
$4.8B revenue
Annual Revenue
Reflects the company's substantial financial performance in the telecom sector.
$7.2B market cap
Market Capitalization
Indicates the company's value in the stock market, showcasing its规模 in the industry.
9–14% growth
Contract Revenue Growth
Demonstrates consistent revenue expansion in recent quarters, highlighting strong market demand.
Multi-billion backlog
Project Backlog
Signifies significant future work secured, primarily focused on fiber network expansion.
- With over $4.8 billion in annual revenue and a market cap around $7.2 billion, its financial footing is substantial.
- Its teams handle planning, engineering, program management, and both aerial and underground construction.
- Typical clients include major telcos and cable operators under long-term service agreements.
- People are at the heart of everything. The company focuses on creating a healthy environment for growth, collaboration, and delivering high-quality services.
- Safety is a top priority, with the goal of ensuring everyone involved in their work goes home safely each day.
- Integrity is maintained by holding oneself accountable, treating others with respect, and operating with honesty and ethics.
- Innovation is encouraged by continuously challenging to improve performance and solve problems, driving progress beyond past experiences.
- Customer focus is central to their operations, aiming to understand customer needs and exceed expectations to build lasting relationships.
- Sustainability is managed with accountability, considering the economic, environmental, and social impacts of operations.
GHG intensity decreased
From 52.4 to 48.7 metric tons CO₂e per $M
The company reduced its greenhouse gas intensity by implementing newer fuel-efficient vehicle models.
99% server capacity moved
To AWS cloud services
The company has transitioned 99% of its server operations to AWS, which is committed to achieving 100% renewable energy by 2025.
- Maintain late-model vehicles; route optimization via telematics; auto-idle shutdown on diesel vehicles; piloting electric trucks.
- Piloting replacement of gas-powered handheld tools with battery-powered alternatives.
- Transitioned field communications and records to digital; recycling programs on-site; rechargeable Li-Ion battery equipment.
- Develop roadmap for reducing emissions; regularly evaluate metrics/targets for climate-related risk/opportunity.
$1 million reimbursed
Education Assistance Program
Over $1 million has been reimbursed to 150+ participants in the Education Assistance Program since 2016.
$7,500 annually
Education Reimbursement Cap
Up to $7,500 annually is reimbursed for educational expenses under the Education Assistance Program.
- Commitment to fostering a work environment where people are treated with respect, can be productive, and empowered to thrive personally and professionally.
- Belief that workforce should reflect and embrace the diversity of the communities in which it operates.
- Track and report workforce representation data for gender, ethnicity, and US military veterans.
- Employee diversity chart publicly provided.
- Inclusive culture described as 'value different perspectives and experiences' and 'inclusive and diverse culture comes to life at each subsidiary, uniting as ‘One Dycom.’'
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