Description

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle lease signings and act as a landlord for property owners.

• Respond to telephone and internet inquiries to schedule virtual, self‑guided, and in‑person tours.
• Greet and qualify prospects using Lead Management Software, assist with applications and deposits while adhering to Fair Housing requirements.
• Maintain an updated availability report, process applications with credit checks and rental‑history verification, and submit them for approval.
• Obtain Community Manager approval and follow up with applicants on their status.
• Show apartments, close sales, prepare units for move‑ins, collect resident signatures, and provide community orientation.
• Maintain an active social‑media presence for the property to boost visibility and engagement.
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and service requests.
• Conduct all functions needed to close sales, including appointments, lead generation, tours, showroom upkeep, and follow‑up.
• Utilize marketing strategies within budget limits, such as competitive rates, referrals, promotions, and outreach.
• Secure resident retention by planning events, attending after‑hours functions, and hosting as needed.
• Complete all paperwork for lease generation, move‑ins, check‑outs, and peak periods in a timely manner.
• Attend weekly and daily goal‑setting meetings.
• Collaborate with the maintenance team to ensure prompt resolution of resident service requests.

Requirements

Candidates should have an associate’s degree or equivalent, or six months to one year of related experience, and be proficient with Microsoft Office and property‑management software. A valid driver’s license is required.

The role may require extended periods of sitting, climbing stairs, reading documents and screens, hearing verbal communication, and occasional lifting of items up to 20 lb. Employees must be comfortable using mobile devices and may work both in an office environment and outdoors.

• Hold an associate’s degree or equivalent experience and be proficient with Microsoft Office and property‑management software.
• Possess a valid driver’s license.
• Able to sit for extended periods, climb stairs, lift up to 20 lb, read documents/screens, hear verbal communication, and use mobile devices for work tasks.

Benefits

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success, which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

RPM Living offers weekly pay, comprehensive healthcare, employer‑paid assistance programs, 401(k) with matching, and a variety of ancillary benefits such as critical illness, hospital indemnity, and accident insurance. Additional perks include discounted memberships, paid time off with floating holidays, volunteer days, and opportunities for professional development through DEIB initiatives and employee resource groups.

Training + Development

Interview process

Visa Sponsorship

Security clearance