High-Level Control Manager (Baggage Handling System) at Changi Airport Group in Changi, East Region, Singapore | Kablio

Role

Description

upgrade management

data analytics

iso compliance

business continuity

contractor management

cybersecurity

Oversee the end-of-service (EOS) and end-of-life (EOL) of software and hardware, ensuring timely upgrades and replacements.
Analyze system data and use analytics tools to identify potential risks and performance issues, and develop strategies for improvement.
Maintain adherence to ISO 27001 and the Critical IT Infrastructure (CII) Code of Practice, including conducting annual vulnerability assessments and managing associated risks.
Implement the Business Continuity Plan in response to BHS failures, ensuring minimal disruption.
Manage and supervise the BHS Operations and Maintenance (O&M) contractor to ensure the HLC system operates at optimal levels, achieving high availability and adhering to cybersecurity standards.
Lead and manage trials and projects aimed at enhancing the BHS HLC system through the adoption of advanced technologies.
Work with BHS O&M contractors and cybersecurity consultants to ensure compliance with cybersecurity regulations and the Cybersecurity Code of Practice.
Diagnose and resolve network and software issues efficiently, conducting thorough investigations to prevent future problems.
Define project requirements, procure resources, and manage system innovation and improvement projects, including Site Acceptance Testing.
Foster strong relationships with authorities, external agencies, consultants, vendors, and Changi Airport Group stakeholders.

Requirements

ccnp

computer science

network security

tcp/ip

data analytics

problem solving

Proficiency with network monitoring tools and project management.
Degree in Computer Science or a related field.
Excellent analytical and problem-solving skills.
Expertise in IT network infrastructure and security solutions.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and computer hardware systems.
Familiarity with data analytics and visualization tools is advantageous.
At least 5 years managing enterprise-level IT networks, with relevant certifications such as Cisco Certified Network Professional (CCNP).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1981

Historical Opening

Signifies the year of the airport's establishment, marking its foundational beginnings.

Manages Singapore’s Changi Airport, a global aviation hub known for its excellence.
Oversees daily airport operations, including passenger services, cargo handling, and ground operations.
Development projects focus on enhancing connectivity, capacity, and sustainability.
Notable projects include the Jewel Changi, a mixed-use complex combining retail, entertainment, and nature.
Maintains its position as one of the world’s top airports through continuous innovation.
Operates with a strategic focus on efficiency, safety, and customer experience.

Culture + Values

We value our People.
We succeed with our Partners.
We are committed to our Customers.
We lead in our Business.
Integrity and service are at the heart of everything we do.
Changi Service DNA: Personalised, Stress‑Free, Positively Surprising.
Employees empowered to 'Start Something Today' through innovation programmes (eg: Learnfest, 4D+1i week).
Modern, collaborative workspaces with open-concept desks and social pantries.
Terminal H initiatives: Fun Friday, art‑jamming, fitness & cooking classes.

Environment + Sustainability

2050

Net-Zero Aspiration

Aiming to achieve net-zero emissions by 2050.

20,000 tCO2e

Annual CO2E Reduction

Expansion of solar energy capacity to 43 MWp will reduce CO2 emissions by 20,000 t annually.

2022

Sustainable Aviation Fuel Piloted

First use of Sustainable Aviation Fuel (SAF) in 2022, reducing CO2 emissions for the Singapore Airlines Group.

3–5%

SAF Uptake Target

Target to achieve 3–5% SAF blended fuel usage by 2030 under the Civil Aviation Authority of Singapore (CAAS) levy.

100% electric baggage tractors since 2017; expanding airside charging network to 300+ by mid-2020s.
Transitioning all new airside light vehicles to electric from 2025; full fleet transition to cleaner energy by 2040.
Processed >250 t food waste via digesters across 4 terminals; Airport Carbon Accreditation Level 3.
Green Procurement: lifecycle-based P-Q-E scoring implemented since 2023; 80% wool carpets with reuse/recycling pathways.

Inclusion & Diversity

30% Women by 2025

Board Gender Balance

Target for women on the board and in senior leadership by 2025.

40% Women in Management

Women in Management Roles

As of 2024, women comprise 40% of management roles.

50% Participation Growth

Employee Networks for Women in STEM

Participation in employee networks supporting women in STEM roles grew by 50% from 2022–2024.

≤2% Pay Parity

Gender Pay Parity Metrics

Annual reporting shows a median deviation of ≤2% in gender pay parity by 2024.

Launched structured mentoring and leadership programmes for women in operations and engineering.

Articles

Changi Airport Careers

Corporate Social Responsibility

Changi Airport News

Changi Airport Services

Role

Description

upgrade management

data analytics

iso compliance

business continuity

contractor management

cybersecurity

Oversee the end-of-service (EOS) and end-of-life (EOL) of software and hardware, ensuring timely upgrades and replacements.
Analyze system data and use analytics tools to identify potential risks and performance issues, and develop strategies for improvement.
Maintain adherence to ISO 27001 and the Critical IT Infrastructure (CII) Code of Practice, including conducting annual vulnerability assessments and managing associated risks.
Implement the Business Continuity Plan in response to BHS failures, ensuring minimal disruption.
Manage and supervise the BHS Operations and Maintenance (O&M) contractor to ensure the HLC system operates at optimal levels, achieving high availability and adhering to cybersecurity standards.
Lead and manage trials and projects aimed at enhancing the BHS HLC system through the adoption of advanced technologies.
Work with BHS O&M contractors and cybersecurity consultants to ensure compliance with cybersecurity regulations and the Cybersecurity Code of Practice.
Diagnose and resolve network and software issues efficiently, conducting thorough investigations to prevent future problems.
Define project requirements, procure resources, and manage system innovation and improvement projects, including Site Acceptance Testing.
Foster strong relationships with authorities, external agencies, consultants, vendors, and Changi Airport Group stakeholders.

Requirements

ccnp

computer science

network security

tcp/ip

data analytics

problem solving

Proficiency with network monitoring tools and project management.
Degree in Computer Science or a related field.
Excellent analytical and problem-solving skills.
Expertise in IT network infrastructure and security solutions.
Strong knowledge of network protocols (TCP/IP, DNS, DHCP) and computer hardware systems.
Familiarity with data analytics and visualization tools is advantageous.
At least 5 years managing enterprise-level IT networks, with relevant certifications such as Cisco Certified Network Professional (CCNP).

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1981

Historical Opening

Signifies the year of the airport's establishment, marking its foundational beginnings.

Manages Singapore’s Changi Airport, a global aviation hub known for its excellence.
Oversees daily airport operations, including passenger services, cargo handling, and ground operations.
Development projects focus on enhancing connectivity, capacity, and sustainability.
Notable projects include the Jewel Changi, a mixed-use complex combining retail, entertainment, and nature.
Maintains its position as one of the world’s top airports through continuous innovation.
Operates with a strategic focus on efficiency, safety, and customer experience.

Culture + Values

We value our People.
We succeed with our Partners.
We are committed to our Customers.
We lead in our Business.
Integrity and service are at the heart of everything we do.
Changi Service DNA: Personalised, Stress‑Free, Positively Surprising.
Employees empowered to 'Start Something Today' through innovation programmes (eg: Learnfest, 4D+1i week).
Modern, collaborative workspaces with open-concept desks and social pantries.
Terminal H initiatives: Fun Friday, art‑jamming, fitness & cooking classes.

Environment + Sustainability

2050

Net-Zero Aspiration

Aiming to achieve net-zero emissions by 2050.

20,000 tCO2e

Annual CO2E Reduction

Expansion of solar energy capacity to 43 MWp will reduce CO2 emissions by 20,000 t annually.

2022

Sustainable Aviation Fuel Piloted

First use of Sustainable Aviation Fuel (SAF) in 2022, reducing CO2 emissions for the Singapore Airlines Group.

3–5%

SAF Uptake Target

Target to achieve 3–5% SAF blended fuel usage by 2030 under the Civil Aviation Authority of Singapore (CAAS) levy.

100% electric baggage tractors since 2017; expanding airside charging network to 300+ by mid-2020s.
Transitioning all new airside light vehicles to electric from 2025; full fleet transition to cleaner energy by 2040.
Processed >250 t food waste via digesters across 4 terminals; Airport Carbon Accreditation Level 3.
Green Procurement: lifecycle-based P-Q-E scoring implemented since 2023; 80% wool carpets with reuse/recycling pathways.