Care Partner

Description

• Review and participate in 24 Hour Reports, shift change reports and verbal reports as needed.
• Report all accidents and incidents as soon as possible to supervisor, no matter how minor
• Perform laundry duties as assigned
• Provides verbal encouragement and support to residents
• Prioritizes tasks to ensure optimum services to residents as requests and needs change
• Ensure compliance with new resident care needs
• Assist residents with their personal care and activities of daily living as assigned and as requested by residents and in accordance with the service plan
• Maintain the confidentiality of residents' personal care information
• Respond to resident pendant/wearable calls in a timely manner
• Perform daily housekeeping tasks as assigned using established procedures and standards
• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction
• Communicate to the Director of Health & Wellness when a resident's needs have changed
• Assure that established infection control practices are maintained
• Communicate to other departments as residents' needs arise during the shift
• Assist residents to and from scheduled life enrichment programs
• Honor the residents' personal and property rights

Requirements

• Able to apply common sense understanding to carry out detailed written or verbal instructions. Ability to deal with difficult situations
• License / Certificate for Medication Assistance (if applicable) as needed per state regulations preferred
• Able to be tactful; maintains confidences and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly
• Be knowledgeable and prepared for emergency situations including disasters, fire, and other emergencies
• Must be able to communicate in a warm, friendly, and caring manner
• CPR certification / First Aid certification preferred
• Must complete all state and Experience Senior Living specified training programs
• Appearance is neat, clean, and according to dress code
• Able to work cooperatively with a group of people to achieve goals and objectives
• Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs
• Ability to work varied schedules to include weekends, evenings, and holidays
• Must possess a passion to work with and around senior citizens
• Certified Nursing Assistant/ Home Health Aid preferred, but not required
• High School Diploma or equivalent
• Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs
• Knowledge of customer service principles and practices
• Able to read and comprehend simple instructions and short correspondence. Able to write simple correspondence. Able to effectively present information in one on one and small group situations to customers, residents, and other team members of the organization
• Able to make independent decisions
• Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport
• Able to communicate effectively with all levels of management, team members, residents, family members, vendors, referral sources and outside contacts
• Able to clearly present information through the spoken word; reads and interprets complex information; talks with residents, family members and customers; listens well

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance