Field Services Engineer

Description

The Field Service Engineer provides onsite technical support for power distribution equipment used in mission-critical environments such as data centers. This role performs troubleshooting, repair, commissioning, and maintenance on low-voltage gear and related systems while delivering excellent customer service.

• Maintain tools, spare parts, consumables, and equipment in proper working condition.
• Provide onsite troubleshooting, repair, maintenance, and commissioning for low-voltage distribution gear, transformers, and related power systems.
• Attend onsite customer meetings and communicate regularly with Project Managers.
• Support installation supervision and commissioning of new equipment.
• Perform break/fix work at customer locations and ensure equipment reliability.
• Escalate customer concerns and technical issues appropriately.
• Serve as the face of Anord Mardix, providing strong customer service and communication.
• Read and interpret electrical schematics, technical drawings, and system documentation.
• Use test equipment such as multimeters, current meters, and diagnostic tools.
• Identify areas for improvement to eliminate waste and add value.
• Conduct preventive and corrective maintenance on electrical distribution and monitoring systems.
• Prepare detailed service reports, test sheets, and documentation.
• Ensure compliance with site-specific and company safety regulations.

Requirements

• Military experience strongly preferred.
• Excellent customer service, communication, and interpersonal skills.
• Ability to read and interpret electrical schematics and technical diagrams.
• Data center or mission-critical experience preferred.
• 3–5 years of experience with electrical power distribution systems, AC/DC systems, or power monitoring equipment.
• Knowledge of UL standards (UL67, UL1008, UL891, UL1558, etc.) is a plus.
• Understanding of low-voltage switchgear, transformers, and distribution equipment.
• Experience using electrical test equipment such as multimeters and current meters.
• Valid driver’s license and willingness to travel as required.
• Associate degree in Electrical Power Distribution or related field, or 5+ years of relevant electrical experience.

Benefits

Benefits: Mileage reimbursement, PTO with blackout dates, OT at 1.5x, Company Credit Card (gas, food, parking), 401(k)

Salary: $35–$45 per hour

Training + Development

Interview process

Visa Sponsorship

Security clearance