Provides 100% fiber‑optic internet, phone & TV services to homes and businesses across multiple U.S. communities.
Install, splice, test, and maintain fiber optic networks and customer equipment.
14 days ago ago
Junior (1-3 years)
Full Time
Davenport, IA
Field
Company Size
1,001 Employees
Service Specialisms
Residential Sales
Residential Customer Service
Residential Tech Support
Business Sales
Business Service Desk
Construction Support
Media Inquiries
Marketing Inquiries
Sector Specialisms
Financial Services
Retail Banking
Insurance
Wealth Management
Digital Payments
Business Fiber Internet
Managed Wi-Fi
Hosted PBX
Role
Description
network install
osp install
fiber splicing
ticket response
preventive maintenance
on‑call
Perform on-call rotation duties after regular business hours as needed
You will install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
You will install Outside Plant (OSP) facilities according to engineered work orders or service orders
Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck and trailer
You will install and maintain CPE Local Area Networks (LAN) and WiFi networks
You will perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services
You will perform cable/fiber testing and splicing
You will locate fiber optic cabling
Meet key performance metrics
You will perform routine preventive maintenance and major repairs to distribution systems
You will complete inventory replenish requests as needed
You will respond to trouble tickets within acceptable company timeframe standards
You will record and report all record changes immediately
Requirements
dot certification
osha certification
high school
1-2 years
telecom exp
teamwork
Available to travel for training as needed
DOT Certification
OSHA Certification
Ability to be professional with customers and fellow associates
Ability to work other duties as assigned
Some trade school training is desired
Able to lift and carry loads of up to 75lbs including ladder
You will perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE
Ability to work with basic hand tools and other specialized equipment with training
* Subject to all applicable state and federal laws
Physical ability to work in various conditions including, but not limited to adverse weather conditions
High School Diploma or GED.
Willingness to work as a team and independently.
One to two years in the telecommunications industry or related experience
Physical ability to climb ladders with proper equipment up to 25 feet
Physical ability to work from a kneeling or standing position for long periods of time
Benefits
EAP (Employee Assistance Program)
Associate perks and discounts
401(k) company match dollar for dollar up to 6%
Company vehicle and fuel card
Paid training at MetroNet University
Cell phone allowance
Opportunities for advancement
Professional development programs
On-Call Pay
Company-paid Disability and Life insurance
80% of Medical premiums paid for by the company
Discounted MetroNet service in our serviceable area
Equipment and resources provided on day one
Available to work overtime when deemed necessary, may include holidays and weekends
Company-paid logo attire/uniform
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded in 2005
Year of Establishment
The company was established as a privately held firm.
Over 300 communities
Communities Served
The company has expanded its services across multiple communities.
99.9% uptime
Network Reliability
Ensures high network availability as recognized by PCMag.
Up to 100 Gbps
Maximum Speed
Provides ultra-fast connectivity solutions for businesses.
Backed by Oak Hill Capital, KKR, and T-Mobile.
Typical builds include fiber-to-the-home networks and IPTV solutions.
Operates local retail stores for service demonstrations.
Offers wholesale services such as engineering and network design.
Culture + Values
Employees shall be treated with dignity and respect, and no employee shall be subject to corporal punishment, threats of violence, or any form of physical, sexual, mental, or verbal abuse or coercion.
Employees shall be judged on their ability to perform their job, and there shall be no unlawful discrimination in hiring or employment practices.
Work hours shall be reasonable and in compliance with local standards and applicable law.
Compensation for workers shall not be less than that required by local laws relating to minimum wages, overtime, and mandated benefits.
Employees shall be provided with a safe and healthy work environment.
No business partner shall employ or otherwise utilize child labor.
Employment shall be voluntary; no forced, indentured, or slave labor is permitted.
There shall be no interference in the legal exercise of the right of free association.
Business partners must comply with all applicable environmental laws and regulations.
Environment + Sustainability
23,000 L
HVO Trial Use
Substituted traditional diesel with Hydrotreated Vegetable Oil (HVO) for heavy machinery use.
Environmental compliance required for all business partners per Code of Conduct.