Portfolio Manager (Retail) at Knight Frank Australia in Brisbane, Queensland, Australia | Kablio

Role

Description

client liaison

team leadership

budget planning

financial reporting

performance management

portfolio oversight

Act as the primary liaison for the client, managing communication, resolving complex issues, and fostering strong on-site relationships through regular visits.
Guide a dispersed team of three, including Senior Facilities Managers, Facilities Manager and an Assistant Portfolio Manager, providing direction, coaching, and performance support.
Drive annual budgeting, planning, and review cycles, aligning portfolio activities with priorities and timelines.
Oversee budgets, forecasts, and key deliverables, ensuring accurate reporting and high-quality documentation.
Manage the performance of retail centres across QLD and NSW, ensuring compliance, operational standards, and client expectations are met.
Oversee a portfolio of retail centres across Queensland and New South Wales & manage a team of 3 direct reports and 16 indirect reports.

Requirements

leadership

portfolio management

stakeholder management

property degree

work rights

police check

Demonstrated track record leading, supporting and guiding geographically dispersed site teams
Proven experience as a Portfolio Manager, Senior Centre/Asset Manager or multi-site Retail/Commercial Manager, ideally across a sizeable shopping centre portfolio.
We use AI tools to assist with hiring, but people make the final decisions
You must have valid Australian working rights to be considered
Innovative technology & tools – Work with cutting-edge property platforms and tools.
A police check is required for successful candidates.
Proven experience to lead a team & providing clear direction and coaching
Relevant tertiary qualifications in Property, Business, Commerce or a related discipline are desirable, along with a solid understanding of retail property operations and client reporting expectations.
Excellent stakeholder management skills, with the confidence to act as the key liaison between Knight Frank, on‑the‑ground teams and the client.

Benefits

Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
Exposure to a large, complex retail portfolio and the chance to broaden your experience across asset management, stakeholder engagement and client reporting.
Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.
A stable, long-standing and highly supportive team environment, working closely with experienced team who value collaboration, knowledge‑sharing and joint problem‑solving.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check required for successful candidates.

Company

Overview

125‑year legacy

Global heritage

Built on over a century of international experience and expertise.

31 offices

National presence

Operates across metro and regional Australia, providing comprehensive property advice.

AUD 176M revenue

Strong financials

The company achieved AUD 176 million in revenue in 2024, reflecting its financial strength.

27,000‑strong network

Global reach

Part of a vast global network supporting complex, cross‑border real estate transactions.

On the commercial side, it steers major capital transactions, building consultancy, project management, occupier leasing, and strategic consulting.
Its residential division guides clients through sales, property management, valuations, and town planning across major cities.
The firm pioneers in living sectors—like build‑to‑rent, student housing, co‑living—plus niche assets such as data centres, self‑storage, agriculture, and renewables.
It manages high‑profile assets, including major commercial portfolios and carbon‑neutral office buildings achieving top NABERS ratings.
Its Australian origins date back to 1973, evolving from local roots into a nationally recognised real estate powerhouse.
A standout is its leadership in alternative and living‑sector investments, delivering full‑cycle services from feasibility through to asset disposal.

Culture + Values

Purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
Duty to make responsible and sustainable decisions.
Collaborate effectively to make a positive and meaningful impact on people’s lives and on the environment in which we live.
The four global values steer us towards our goals and give us the tools and structure to hold one another accountable for upholding our purpose.

Environment + Sustainability

Net Zero 2040

Carbon Neutral Target

Aiming to achieve Net Zero Carbon status by 2040, validated by the Science-Based Targets initiative (SBTi).

42% Emissions Reduction

Scope 1 & 2 Target

Committing to a 42% reduction in absolute Scope 1 & 2 GHG emissions by 2030 from a 2022 baseline.

51.6% Reduction

Scope 3 Emissions

Aiming to reduce Scope 3 emissions from client assets by 51.6% per square meter/foot by 2030 from a 2022 baseline.

97% Long-term Scope 3

Future Emissions Goal

Targeting a 97% reduction in Scope 3 emissions from client assets by 2040.

Certified in ISO 14001 Environmental Management standards.
Actively reviewing resource conservation in offices across the country: energy use and waste disposal.
Member of Green Building Council of Australia; representation on PCA Sustainability Committee and Better Buildings Partnership.
Published first TCFD-aligned climate-related financial disclosure report.
Joined Race to Zero and Business Ambition to 1.5 °C campaigns.
Operational actions include transitioning to EV fleet; global commitment to net zero across entire value chain.

Inclusion & Diversity

92% investors

Cited Internal Net-Zero Goals

From the ESG Property Investor Survey 2025, 92% of investors highlighted internal net-zero goals.

67% corporate respondents

Have Net-Zero Emissions Targets

In the ESG Property Investor Survey 2025, 67% of corporate respondents have set net-zero carbon emissions targets.

Partnered with JobSupport to provide permanent part-time opportunities for people with intellectual disabilities.
Selected Black Dog Institute as national charity; participate annually in RUOK? Day.
Partnered with LifeWorks to provide Employee Assistance Program for staff and families.
Offer two paid volunteering days per person per year.
Commit to donating 1% of profits to nominated charities.
Appointed national head of ESG (Jenine Cranston); ESG team developed measurable net-zero carbon strategy.

Articles

Careers at Knight Frank Australia

Knight Frank Research & Insights

Knight Frank Property News

Role

Description

client liaison

team leadership

budget planning

financial reporting

performance management

portfolio oversight

Act as the primary liaison for the client, managing communication, resolving complex issues, and fostering strong on-site relationships through regular visits.
Guide a dispersed team of three, including Senior Facilities Managers, Facilities Manager and an Assistant Portfolio Manager, providing direction, coaching, and performance support.
Drive annual budgeting, planning, and review cycles, aligning portfolio activities with priorities and timelines.
Oversee budgets, forecasts, and key deliverables, ensuring accurate reporting and high-quality documentation.
Manage the performance of retail centres across QLD and NSW, ensuring compliance, operational standards, and client expectations are met.
Oversee a portfolio of retail centres across Queensland and New South Wales & manage a team of 3 direct reports and 16 indirect reports.

Requirements

leadership

portfolio management

stakeholder management

property degree

work rights

police check

Demonstrated track record leading, supporting and guiding geographically dispersed site teams
Proven experience as a Portfolio Manager, Senior Centre/Asset Manager or multi-site Retail/Commercial Manager, ideally across a sizeable shopping centre portfolio.
We use AI tools to assist with hiring, but people make the final decisions
You must have valid Australian working rights to be considered
Innovative technology & tools – Work with cutting-edge property platforms and tools.
A police check is required for successful candidates.
Proven experience to lead a team & providing clear direction and coaching
Relevant tertiary qualifications in Property, Business, Commerce or a related discipline are desirable, along with a solid understanding of retail property operations and client reporting expectations.
Excellent stakeholder management skills, with the confidence to act as the key liaison between Knight Frank, on‑the‑ground teams and the client.

Benefits

Career growth & recognition – Access to mentorship, leadership programs, and ongoing development & recognition
Exposure to a large, complex retail portfolio and the chance to broaden your experience across asset management, stakeholder engagement and client reporting.
Flexible leave options – Enjoy two additional weeks of leave, two wellness days each year and the day off on your birthday!
Lifestyle perks – Enjoy discounts and rewards through our employee reward platform, The Vault.
A stable, long-standing and highly supportive team environment, working closely with experienced team who value collaboration, knowledge‑sharing and joint problem‑solving.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

police check required for successful candidates.

Company

Overview

125‑year legacy

Global heritage

Built on over a century of international experience and expertise.

31 offices

National presence

Operates across metro and regional Australia, providing comprehensive property advice.

AUD 176M revenue

Strong financials

The company achieved AUD 176 million in revenue in 2024, reflecting its financial strength.

27,000‑strong network

Global reach

Part of a vast global network supporting complex, cross‑border real estate transactions.

On the commercial side, it steers major capital transactions, building consultancy, project management, occupier leasing, and strategic consulting.
Its residential division guides clients through sales, property management, valuations, and town planning across major cities.
The firm pioneers in living sectors—like build‑to‑rent, student housing, co‑living—plus niche assets such as data centres, self‑storage, agriculture, and renewables.
It manages high‑profile assets, including major commercial portfolios and carbon‑neutral office buildings achieving top NABERS ratings.
Its Australian origins date back to 1973, evolving from local roots into a nationally recognised real estate powerhouse.
A standout is its leadership in alternative and living‑sector investments, delivering full‑cycle services from feasibility through to asset disposal.

Culture + Values

Purpose is to empower and encourage our people to think differently about how we can make a positive impact as a firm.
Duty to make responsible and sustainable decisions.
Collaborate effectively to make a positive and meaningful impact on people’s lives and on the environment in which we live.
The four global values steer us towards our goals and give us the tools and structure to hold one another accountable for upholding our purpose.

Environment + Sustainability

Net Zero 2040

Carbon Neutral Target

Aiming to achieve Net Zero Carbon status by 2040, validated by the Science-Based Targets initiative (SBTi).

42% Emissions Reduction

Scope 1 & 2 Target

Committing to a 42% reduction in absolute Scope 1 & 2 GHG emissions by 2030 from a 2022 baseline.

51.6% Reduction

Scope 3 Emissions

Aiming to reduce Scope 3 emissions from client assets by 51.6% per square meter/foot by 2030 from a 2022 baseline.

97% Long-term Scope 3

Future Emissions Goal

Targeting a 97% reduction in Scope 3 emissions from client assets by 2040.

Certified in ISO 14001 Environmental Management standards.
Actively reviewing resource conservation in offices across the country: energy use and waste disposal.
Member of Green Building Council of Australia; representation on PCA Sustainability Committee and Better Buildings Partnership.
Published first TCFD-aligned climate-related financial disclosure report.
Joined Race to Zero and Business Ambition to 1.5 °C campaigns.
Operational actions include transitioning to EV fleet; global commitment to net zero across entire value chain.

Inclusion & Diversity

92% investors

Cited Internal Net-Zero Goals

From the ESG Property Investor Survey 2025, 92% of investors highlighted internal net-zero goals.

67% corporate respondents

Have Net-Zero Emissions Targets

In the ESG Property Investor Survey 2025, 67% of corporate respondents have set net-zero carbon emissions targets.

Partnered with JobSupport to provide permanent part-time opportunities for people with intellectual disabilities.
Selected Black Dog Institute as national charity; participate annually in RUOK? Day.
Partnered with LifeWorks to provide Employee Assistance Program for staff and families.
Offer two paid volunteering days per person per year.
Commit to donating 1% of profits to nominated charities.
Appointed national head of ESG (Jenine Cranston); ESG team developed measurable net-zero carbon strategy.

Articles

Careers at Knight Frank Australia

Knight Frank Research & Insights

Knight Frank Property News