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Building Manager - Staines, TW18
Encore
23d ago
£45,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years), Junior (1-3 years)
Full Time
Staines-Upon-Thames, England, United Kingdom
Onsite
Company Size
50 Employees
Service Specialisms
Property Management
Facilities Management
Project Management
Development Management
Building Services
Asset Management
Construction Services
Strategic Consultancy
Sector Specialisms
Residential
Estate Management
Accounts
Facilities Management
Property Management
Development Management
Role
What you would be doing
reactive maintenance
planned maintenance
emergency repairs
customer service
communal maintenance
contractor management
- Arrange and follow up on reactive and planned maintenance.
- Coordinate and follow up on emergency repairs.
- Issue and monitor licences for pets, alterations, and subletting.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Provide input for budgets, residents’ meetings, and communication with directors.
- Ensuring communal areas are impeccably maintained and presented.
- Manage staff rotas, holidays, and appraisals to maximise team efficiency.
- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Managing and supporting site-based staff.
- Welcome new residents, introduce house rules, and provide a visible on-site presence.
- Monitor parking compliance and address related issues.
- Carry out minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Oversee tenant move-ins and move-outs, minimising disruption and damage to communal areas.
- Handle refuse management, ensuring cleanliness and accessibility of bin stores.
- Manage front-of-house services, including parcel and key handling.
- Enforce policies and procedures, ensuring consistency and compliance.
- Conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Overseeing planned and reactive maintenance, including contractor management.
- Delivering outstanding customer service to residents and visitors.
What you bring
leadership experience
financial management
microsoft office
communication skills
contractor management
time management
- Strong leadership skills, with experience mentoring and developing teams.
- Financial management experience (desirable).
- Exceptional time management and task prioritisation.
- Proven experience managing prestigious residential developments or similar environments such as hospitality or armed forces.
- Outstanding communication skills, both written and verbal.
- A good standard of education (essential).
- Eligibility to work in the UK.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Contractor management expertise, including assessing and approving works.
- Salary: Negotiable
- Resident Services
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
- A forward-thinking real estate development and management company with a strong presence in the UK market.
- Founded with a vision to innovate and elevate property development, consistently delivering top-tier projects.
- Specializes in a diverse range of property sectors, including residential, commercial, and industrial developments.
- Focuses on delivering exceptional value through meticulous project management, from early-stage consultancy to final completion.
- Projects are marked by attention to detail, sustainable design, and commitment to quality construction.
- Has worked on a variety of high-profile and complex developments, both urban and rural, with a strong track record of success.
- Maintains a hands-on approach throughout the development process, ensuring each project aligns with client objectives and community needs.
- Making places better starts with creating a great place to work
- Being passionate about making things happen
- Delivering exceptional customer experiences
- Brilliant at solving problems
- Being tenacious and resilient
- Professional, experienced and friendly
- Communication, collaboration, teamwork – and having fun while we work
- Support and nurture through Encore Academy, coaching and mentoring
- Structured career pathways with increasing responsibilities
- Creating an inviting environment for our people to be inspired, learn and flourish
5‑star accreditation
Green Achiever Award
Maintained top-tier environmental accreditation for three consecutive years, as awarded by E4environmental.
5‑star rating
Diamond Banner Award
Recognized for exceptional environmental improvement over five years with aistinguished 5-star rating.
- Initiatives include electric vehicle charging, communal heating systems, wildlife-habitat landscaping, extensive recycling, and energy-saving technology.
- ESG strategy structured around four pillars: progress/happy people; thriving communities; energy efficiency; acting ethically and responsibly.
- Energy-efficiency measures: LED lighting, programmable thermostats, sustainable materials, water-saving fixtures.
- Waste-management programmes: reduce, reuse, recycle; encourage composting and proper hazardous-waste disposal; green-space initiatives.
- Using B Impact Assessment to measure and report environmental performance; high scores in Environmental Management.
- No DEI strategy or gender statistics publicly disclosed on website or LinkedIn
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