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Sales Advisor
Reliance Home Comfort
Commission‑based sales role selling home comfort products and services to customers.
9d ago
Junior (1-3 years)
Full Time
Ottawa, Ontario, Canada
Office Full-Time
Company Size
2,600 Employees
Service Specialisms
HVAC
Plumbing
Water Purification
Water Heaters
Smart Home Systems
Electrical Services
Green Home Solutions
Generators
Sector Specialisms
Residential
Commercial
Plumbing
HVAC
Furnace Repair
Heating
Cooling
Water Treatment
Role
What you would be doing
customer support
sales
skill development
crm management
- Resolve customer inquiries and complaints
- Present/sell company products and services to new and existing customers
- Commit to skill development through weekly practice/coaching sessions that are customized to improve their current skill set
- Updating and working on CRM Platform
What you bring
b2c sales
customer focus
communication
flexible schedule
transportation
time management
- Ideally possesses at least 2 years’ experience and a proven track record of successful sales experience within the business-to-consumer market in residential sales
- Possess a strong commitment to providing an excellent customer experience by providing a thorough, informative presentation that distinguishes us from our competition
- Possess a positive and professional presence, exceptional verbal/written communication skills
- Must be able to work a flexible work schedule that regularly includes evening and weekend appointments (when the customers want to meet us)
- Must have reliable transportation.
- Self-motivated, results-driven and highly organized with excellent time management skills
- Career paths so you can advance in the company
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
- A great benefits plan for you / your family
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
$2.8B
Acquisition Value
The company was acquired by CK Group for $2.8 billion in 2017.
2 million
Customers Served
The company currently supports over 2 million customers across its operations.
$750M
Annual Revenue
Generated roughly $750 million in annual revenue.
2005
Rebranding Year
The company rebranded from Union Energy to Reliance Home Comfort in 2005.
- Born from a utility's water‑heater arm in 1999, the company has grown into a full‑service home‑comfort provider operating across Canada and parts of the U.S.
- Backed by a HK-based holding, it handles rental, sale, installs, and maintenance of water heaters, furnaces, AC, plumbing, electrical, smart-home, EV chargers.
- Typical projects range from next‑day furnace or water‑heater installs to all‑season protection plans covering HVAC, plumbing, and electrical maintenance.
- Specialists in residential and commercial sectors, it also serves utility‑style needs via rental and protection‑plan models.
- Unusually, it pioneered utility‑style rental contracts in Canada, locking customers into long‑term service agreements.
- While praised for its 24/7 service and protection plans, it’s also known for aggressive sales tactics and high‑cost rental contracts.
- Honesty
- Passionate
- “Guiding Principles are embedded in our DNA” shaping interactions and daily operations
- Annual Summit to educate, motivate and celebrate team members
- President’s Club & Award recognizing top performers living the Guiding Principles
- Monthly Comfort Ambassador recognition for team members embodying Guiding Principles
10,000 Trees
Tree Planting Initiative
Collaboration with One Tree Planted to support reforestation efforts tied to paperless billing adoption.
25,000 tCO₂e/year
Methane Capture Impact
Carbon offset credits offered with SmartAir™ Green Series support methane reduction and landfill energy conversion projects.
- Committed to operating in an environmentally sustainable manner and offering eco-friendly home comfort solutions
- Joined Net Zero Technology Adoption Demonstration Project to build Net Zero demonstration homes in Ontario
- Partnered with One Tree Planted to plant ~10,000 trees linked to paperless billing adoption
- Eliminated single-use cups, lids, cutlery at branches and plastic water bottles at head office
- Offer carbon offset credits with SmartAir™ Green Series: supports projects capturing methane and landfill-to-electricity
- Net Zero target: participating in Net Zero TAP; goal to build Net Zero-ready homes by demonstration project (aligned with industry targets by 2030)
- Initiative aimed at cultivating equal opportunities for women in skilled trades, corporate, and leadership roles.
- Partnerships with charities to amplify the voices of Black, Indigenous, and 2SLGBTQIA+ communities.
- ESG blueprint supporting six United Nations Sustainable Development Goals, including diversity and inclusivity.
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