Heating Specialist at Carrier in Mississauga, Ontario, Canada | Kablio

Role

Description

customer support

technical analysis

diagnostics

field service

documentation

reporting

Maintaining strong customer relationships through clear, professional communication and coordinating with Riello’s internal teams to deliver efficient and high-quality support.
Support the trainers and field technicians on Riello products, support lab activities and field services.
Handle all types of correspondence and troubleshooting with customers (residential, light commercial and industrial) relating to Riello’s products—such as burners, boilers, and other associated equipment
Performing technical analysis and diagnostic procedures to identify, troubleshoot, and resolve system issues or design deviations in alignment with customer specifications and safety standards.
Documenting service activities and communicating insights to both technical and non-technical stakeholders; ensuring customers are informed about work performed, prevailing issues, and recommended upgrades or repairs.

Requirements

electrical drawings

building automation

burner service

combustion

problem solving

high school

1+ years of experience in reading and/or interpret electrical drawings.
Basic understanding of Building automation systems and how they integrate into burner controls.
4+ years of experience in support or performing technical services on burners and/or boilers.
Basic understanding of combustion.
Problem-solving abilities with a proactive approach to diagnosing and resolving technical issues.
Effective communication skills, both verbal and written, to effectively interact with diverse stakeholders.
Adaptability and flexibility to manage changing priorities and work in dynamic environments.
Customer-focused mindset with the ability to build trust and maintain positive relationships.
High School Diploma or GED.
Ability to work independently while collaborating effectively with cross-functional teams.
Attention to detail and commitment to delivering high-quality service.
Must have unrestricted authorization to work in Canada. No visa sponsoring available.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; candidates must have unrestricted authorization to work in canada.

Security clearance

Information not given or found

Company

Overview

Over 170 Countries

Global Reach

Carrier operates in over 170 countries worldwide, showcasing its extensive global presence and diverse customer base.

A global leader in high-performance building technologies, with a focus on energy-efficient solutions.
Started as part of United Technologies, Carrier has a long history of innovation in HVAC, refrigeration, and fire safety.
Their product portfolio includes systems for heating, ventilation, air conditioning, refrigeration, and fire detection.
Carrier has contributed to significant projects worldwide, from large commercial buildings to sustainable residential solutions.
With a focus on reducing environmental impact, Carrier integrates cutting-edge technology in its products.
From smart building management systems to integrated refrigeration solutions, Carrier leads in the energy-efficient building sector.

Culture + Values

Respect: Others are treated the way they would like to be treated.
Integrity:onesty、accountability and ethics are prioritized.
Inclusion: Efforts are made to create an environment where everyone feels included, regardless of differences.
Innovation: Constant efforts are made to develop, improve and achieve sustainable growth.
Excellence: Delivering high-quality products and services with urgency and flawless execution.
Passion for Customers: Success is tied to the success of customers.
Play to Win: Aiming to be the best in everything that is done.
Choose Speed: Decisions and actions are taken with a focus on speed.
Achieve Results: Performing effectively with integrity.
Dare to Disrupt: Innovating and seeking sustainable solutions.
Build Best Teams: Developing diverse teams and empowering them to move faster.

Environment + Sustainability

Net-Zero by 2050

Long-Term Emissions Goal

Aims to achieve net-zero greenhouse gas emissions across the entire value chain by 2050.

42% Reduction

Scope 1 and 2 Emissions Target

Seeks to reduce absolute Scope 1 and 2 GHG emissions by 42% by 2030, measured from the 2021 baseline.

$4B Investment

Climate Solutions Funding

Plans to invest over $4 billion by 2030 in intelligent climate and energy solutions.

1 Gigaton Avoided

Customer Emissions Impact

Aims to help customers avoid more than 1 gigaton of GHG emissions by 2030.

Reduce absolute Scope 3 GHG emissions by 25% by 2030 (from 2021 baseline).
Achieve carbon-neutral operations.
Reduce energy intensity by 10% across operations.
Divert more than 95% of operational waste from landfill.
Deploy water stewardship programs globally, prioritizing water-scarce locations.
Road map strategies: electrification & energy efficiency; digitally-enabled energy solutions; low-GWP refrigerants; sustainable materials.
Science-Based Targets Initiative validation of GHG targets aligned to 1.5 °C trajectory.

Inclusion & Diversity

Global diversity rose to 50%

Executive representation

Global executive diversity increased from 27% female and U.S. people of color executives in 2015 to 50% in 2023.

Women execs grew to 32%

Global leadership

Global women executives increased from 20% in 2015 to 32% in 2023.

People of color execs reached 33%

U.S. representation

U.S. people of color executives rose from 13% in 2015 to 33% in 2023.

Flex work at 20–25%

Remote work policy

Employee flex work philosophy allows remote work approximately 20–25% annually, based on four tenets.

Paradigm for Parity: support coalition with goal of gender parity in senior leadership by 2030.
ELEVATE Women in Leadership: year‑long development program with executive sponsors, assessments, coaching and cross‑business networking.
Employee Resource Groups support grassroots inclusion initiatives and community engagement.
U.S. people of color professionals increased from 18% in 2015 to 27% in 2023.

Articles

Careers at Carrier

Sustainability at Carrier

Innovations

Role

Description

customer support

technical analysis

diagnostics

field service

documentation

reporting

Maintaining strong customer relationships through clear, professional communication and coordinating with Riello’s internal teams to deliver efficient and high-quality support.
Support the trainers and field technicians on Riello products, support lab activities and field services.
Handle all types of correspondence and troubleshooting with customers (residential, light commercial and industrial) relating to Riello’s products—such as burners, boilers, and other associated equipment
Performing technical analysis and diagnostic procedures to identify, troubleshoot, and resolve system issues or design deviations in alignment with customer specifications and safety standards.
Documenting service activities and communicating insights to both technical and non-technical stakeholders; ensuring customers are informed about work performed, prevailing issues, and recommended upgrades or repairs.

Requirements

electrical drawings

building automation

burner service

combustion

problem solving

high school

1+ years of experience in reading and/or interpret electrical drawings.
Basic understanding of Building automation systems and how they integrate into burner controls.
4+ years of experience in support or performing technical services on burners and/or boilers.
Basic understanding of combustion.
Problem-solving abilities with a proactive approach to diagnosing and resolving technical issues.
Effective communication skills, both verbal and written, to effectively interact with diverse stakeholders.
Adaptability and flexibility to manage changing priorities and work in dynamic environments.
Customer-focused mindset with the ability to build trust and maintain positive relationships.
High School Diploma or GED.
Ability to work independently while collaborating effectively with cross-functional teams.
Attention to detail and commitment to delivering high-quality service.
Must have unrestricted authorization to work in Canada. No visa sponsoring available.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

no visa sponsorship; candidates must have unrestricted authorization to work in canada.

Security clearance

Information not given or found

Company

Overview

Over 170 Countries

Global Reach

Carrier operates in over 170 countries worldwide, showcasing its extensive global presence and diverse customer base.

A global leader in high-performance building technologies, with a focus on energy-efficient solutions.
Started as part of United Technologies, Carrier has a long history of innovation in HVAC, refrigeration, and fire safety.
Their product portfolio includes systems for heating, ventilation, air conditioning, refrigeration, and fire detection.
Carrier has contributed to significant projects worldwide, from large commercial buildings to sustainable residential solutions.
With a focus on reducing environmental impact, Carrier integrates cutting-edge technology in its products.
From smart building management systems to integrated refrigeration solutions, Carrier leads in the energy-efficient building sector.

Culture + Values

Respect: Others are treated the way they would like to be treated.
Integrity:onesty、accountability and ethics are prioritized.
Inclusion: Efforts are made to create an environment where everyone feels included, regardless of differences.
Innovation: Constant efforts are made to develop, improve and achieve sustainable growth.
Excellence: Delivering high-quality products and services with urgency and flawless execution.
Passion for Customers: Success is tied to the success of customers.
Play to Win: Aiming to be the best in everything that is done.
Choose Speed: Decisions and actions are taken with a focus on speed.
Achieve Results: Performing effectively with integrity.
Dare to Disrupt: Innovating and seeking sustainable solutions.
Build Best Teams: Developing diverse teams and empowering them to move faster.

Environment + Sustainability

Net-Zero by 2050

Long-Term Emissions Goal

Aims to achieve net-zero greenhouse gas emissions across the entire value chain by 2050.

42% Reduction

Scope 1 and 2 Emissions Target

Seeks to reduce absolute Scope 1 and 2 GHG emissions by 42% by 2030, measured from the 2021 baseline.

$4B Investment

Climate Solutions Funding

Plans to invest over $4 billion by 2030 in intelligent climate and energy solutions.

1 Gigaton Avoided

Customer Emissions Impact

Aims to help customers avoid more than 1 gigaton of GHG emissions by 2030.

Reduce absolute Scope 3 GHG emissions by 25% by 2030 (from 2021 baseline).
Achieve carbon-neutral operations.
Reduce energy intensity by 10% across operations.
Divert more than 95% of operational waste from landfill.
Deploy water stewardship programs globally, prioritizing water-scarce locations.
Road map strategies: electrification & energy efficiency; digitally-enabled energy solutions; low-GWP refrigerants; sustainable materials.
Science-Based Targets Initiative validation of GHG targets aligned to 1.5 °C trajectory.

Inclusion & Diversity

Global diversity rose to 50%

Executive representation

Global executive diversity increased from 27% female and U.S. people of color executives in 2015 to 50% in 2023.

Women execs grew to 32%

Global leadership

Global women executives increased from 20% in 2015 to 32% in 2023.

People of color execs reached 33%

U.S. representation

U.S. people of color executives rose from 13% in 2015 to 33% in 2023.

Flex work at 20–25%

Remote work policy

Employee flex work philosophy allows remote work approximately 20–25% annually, based on four tenets.

Paradigm for Parity: support coalition with goal of gender parity in senior leadership by 2030.
ELEVATE Women in Leadership: year‑long development program with executive sponsors, assessments, coaching and cross‑business networking.
Employee Resource Groups support grassroots inclusion initiatives and community engagement.
U.S. people of color professionals increased from 18% in 2015 to 27% in 2023.

Articles

Careers at Carrier

Sustainability at Carrier

Innovations