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Facility Coordinator
Macro
Global institutional investment firm managing infrastructure, debt, PE and listed equities.
Coordinate facility operations, safety, vendors and client relations at a UK site
Deliver reports, audits and compliance documentation.
Manage the asset register and life cycle.
Conduct internal QHSEW inspections.
Identify and mitigate business risks.
Support finance team and AOP processes.
Promote a safety-first culture, prioritising health, safety and wellbeing.
Support business continuity plans and disaster recovery plans.
Achieve budget and forecast targets.
Collaborate closely with the client.
Coordinate with security vendors.
Report effectively on services and tasks to the client.
Participate in quarterly finance meetings.
Track cost savings and avoidance initiatives.
Manage building operations and maintenance requirements at the client site.
Conduct contractual, compliance, and technical audits of supplier services.
Document and share lessons learned.
Oversee daily maintenance and compliance tasks.
Ensure timely completion of FM-related projects.
Prepare and lead internal and external meetings, ensuring minutes are distributed.
Maintain high levels of customer satisfaction through proactive service.
Build a trusted relationship with the client and contribute to Macro’s growth by supporting the management team in operational activities and opportunity development.
Record actions, observations, and risks.
Assist with Capex planning for FM related assets.
Coordinate internal and external client events.
Liaise with clients, suppliers, and internal staff.
Ensure full operational readiness of the facility through maintenance and repairs.
Assist with CAPEX project planning and execution.
Address and communicate client/customer requests, concerns or complaints.
Assist with project invoicing and aged debt payments.
Supervise permits to work and risk assessments.
Lead by example and promote team wellbeing.
Select and manage vendors in collaboration with the procurement team.
Ensure service level agreements are met through daily communication with stakeholders and the client.
Monitor budget and actual spend, explaining variances.
Provide support and guidance to ensure efficient and safe work processes.
Brief and meet with stakeholders as needed.
Represent Macro professionally on-site and build strong client relationships.
Support savings strategies.
Oversee the full P2P process.
Implement health and safety standards through site inspections and suppliers risk assessments.
Maintain minimum Quality League Table standards.
Manage access control systems.
Complete monthly KPI reporting.
Support trainings needs and execution.
Ensure all operational procedures are in place.
Monitor and ensure supplier performance.
Document scope changes via CCR.
Manage services in line with Macro’s quality standards.
Share compliments and complaints with the account manager and manage follow-up actions.
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