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ERP Solutions Specialist
Majestic Steel Usa
Provide technical support and assistance for the organization's ERP software system, including investigating and resolving system issues, providing user training, and maintaining system documentation. Administer and manage security, user access, global system parameters, data integrity and software upgrades.
15d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Pepper Pike, OH
Office Full-Time
Company Size
250 Employees
Service Specialisms
Steel Distribution
Logistics
Material Supply
Custom Steel Solutions
Warehouse Services
Procurement
Inventory Management
On-time Delivery
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
erp system support
system troubleshooting
system upgrades
user training
security management
software support
- Respond to end-users’ requests for technical assistance for the organization’s ERP system.
- Troubleshoot and resolve issues related to the ERP system, such as system errors, data discrepancies, and process failures.
- Serve as a liaison between the Business Systems area and ERP platforms to identify, troubleshoot, and resolve system-level issues.
- Assist with system upgrades and testing of new software releases.
- Maintain accurate documentation of system configuration, processes, and procedures.
- Collaborate with cross-functional teams to optimize business processes and improve system performance.
- Provide end-user training and support to ensure proper system usage.
- Administer and manage security, user access, global system parameters.
- Provide support for other software applications used in the organization as required.
What you bring
erp
edi
stratix
invex
project management
bachelor’s
- Technologically savvy and experience working with Microsoft Office products and Windows-based applications.
- Highly motivated self-starter, able to prioritize projects, accept responsibility and follow through without close
- Experience with electronic data exchange (EDI).
- Must be able to work outside normal business hours/days as needed.
- Proven ability to work efficiently and effectively from a corporate office and a home office setting.
- Must be able to travel occasionally and work at an outside location.
- Familiar with core ERP functionality including Sales, Operations and Finance.
- Ability to work independently and collaboratively in a team environment.
- 3 years of ERP experience.
- Experience with project management and process improvement methodologies.
- Prompt and professional responsiveness.
- Stratix and/or Invex experience.
- Bachelor’s degree in business or related field; or equivalent work experience.
- Excellent organization and multitasking skills; ability to adapt and pivot between tasks as needed.
- One year Enterprise Systems support experience.
- Experience and/or exposure to a steel processing environment.
- Effective verbal, written and interpersonal communication skills with the ability to document and diagram business processes.
- Creative, innovative, analytic, and strategic thinker with problem-solving and follow-through skills.
- Experience in project management with both internal and external parties.
- Ability to consistently deliver work with a high level of accuracy and attention to detail.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- background checks may be required
Company
Overview
1979 Founded
Year of establishment
The company was founded in 1979 by Dennis Leebow.
220M lbs
Inventory capacity
Maintains extensive inventory across multiple U.S. service centers.
3K+ Served
Customer base
Serves over 3,000 customers with just-in-time delivery.
$287.5M Credit
Financial support
Secured a senior secured credit facility to support growth and infrastructure.
- Grew from a small disrupter stocking galvanized steel for HVAC into a leading national distributor and processor of flat-rolled steel.
- Specializes in processing services including cutting-to-length, precision blanking, slitting and handling various steel types like cold-rolled, galvanised, aluminized, galvalume, galvalnealed and pre-paint steels.
- Serves more than 3,000 customers with just-in-time delivery and a national footprint supported by local service centers.
- Expanded through acquisitions including Merit Steel USA, Quicken Steel, and opened a new advanced facility in Arkansas in 2023 equipped for heavy coil handling.
- Our culture is rooted in relationships, grounded in trust, and built on a strong foundation of hard work, humility, and accountability.
- We pride ourselves on doing the right thing, not the easy thing.
- The team is committed to providing innovative solutions with the highest levels of integrity, professionalism, and respect.
- We believe in continuous improvement, making meaningful progress each day, and challenging the status quo.
2050
Net-Zero Goal
Striving to achieve net-zero greenhouse gas emissions by this future date.
- Continues to reduce environmental impact by using energy-efficient equipment and systems across operations.
- Focuses on increasing use of renewable energy sources and optimizing resource usage across supply chain.
- Enhances waste management practices, reduce material waste, and increase recycling efforts at every stage of production.
- Committed to fostering an inclusive workplace that attracts diverse talent.
- Creates an environment where everyone has the opportunity to succeed and grow, regardless of background or identity.
- Strives to maintain a gender-balanced workforce and actively works to create opportunities for women in leadership roles.
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