Community Account Manager

Description

• Provide customer service to owners in the communities they serve.
• Provide leadership and consulting with our clients on best practices in regard to the management and oversight of their community.
• Create budgets.
• Managing 3rd party vendors.
• Conduct onsite inspections to oversee work done by 3rd party vendors and enforce the rules and regulations of the community.
• Write letters and newsletters.
• Attend evening board meetings; write minutes of each meeting.
• Work with Board of Directors, vendors, contractors, and homeowners within the communities.
• Review financial information as prepared by the internal accounting departments

Requirements

• Must have reliable transportation and a valid driver's license to commute to HOAs as needed
• Strong organizational and computer skills with Microsoft Office, Teams, Adobe and Outlook
• Ability to multitask, work independently, and deliver results
• Three years of experience in professional HOA management or relevant field of property management
• Working knowledge of homeowner associations and familiarity with communities in the Central Valley
• Strong written and verbal communication skills
• CAI and/or CACM Certification(s) a plus
• Strong customer service skills and a pleasant and professional demeanor
• High School diploma (required); Bachelor's degree in a related field desirable
• Professional, confident, service-driven, maintain calm under pressure
• Responsive to client/team requests, able to manage strong personalities, and run organized and efficient meetings

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance