Concession & Conveyancing Services - Support Officer

Overview

Admin support for concessions & property conveyancing, handling data, billing and customer service.

Key Responsibilities

• application processing
• anomaly resolution
• conveyancing support
• concession management
• customer support

Tasks

-Process pensioner/senior concession applications and cancellations -Action and resolve anomalies/rejections arising from Settlement Agents conveyancing requests and queries -Supporting critical processes for some of our largest customer groups – Concession holders, Settlement agents and new homeowners

Requirements

• organisational
• billing
• data entry
• concession
• multiple apps
• customer service

What You Bring

-Well-developed organisational and planning skills to achieve work targets -Skilled in delivery of billing practices, management and maintenance of customer records and the application of financial adjustments. -Great attention to detail, high level of accuracy, and skilled in data entry. -Knowledge of government concession cards and rebates -Ability to easily work across multiple applications and screens to complete tasks -Knowledge of property settlement and conveyancing requirements -Excellent customer service, interpersonal and communication skills across a range of mediums -The ability to increase your skills and knowledge across challenging streams of work

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Benefits

-The opportunity to flex your attention to detail skills -Salary: $ 83,938 plus Super & Benefits. -Real flexibility with options to work from home, 9-day fortnight, flexible work hours -Generous co-contribution superannuation scheme, which offers up to 15.5%. This includes an 11.5% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution. -3 fixed term opportunities based in Balcatta, from 8-12 months. -An opportunity to work in a dynamic team and create new networks -Two well-being days each year to do whatever you need to do to feel good

About Water Corporation

-With roots dating back to 1996, this state‑owned utility has evolved from the Water Authority into the backbone of WA’s water life. -Boasting projects like the new Victoria Dam (built 1990–91 using fly‑ash RCC) and Aboriginal community upgrades, its engineering legacy is vast. -Financed through customer revenue, most surplus funds are channeled back to the government or reinvested in projects. -Its asset footprint spans dams, desalination plants, groundwater networks and irrigation schemes like the Ord and Gascoyne. -Its operations span regional towns (from Karratha to Albany), underscoring its mission to keep WA’s communities flowing. -An unexpected highlight: its workforce embraces five‑year flexible leave cycles, letting staff recharge creatively.

Sector Specialisms

Security Clearance

-medical screening -qualification check -police clearance -australian working rights check