Prepare detailed causation reports outlining the nature of the faults, the cause of the damage, and the necessary repairs or replacements required.
Ensure all work is performed in compliance with safety standards and relevant regulations.
Stay updated on the latest industry standards, appliance technologies, and diagnostic tools to maintain high accuracy in fault identification.
Work closely with key stakeholders to ensure accurate and timely reporting of findings.
Maintain accurate records of all inspections, diagnostics, and reports submitted.
Conduct thorough inspections and diagnostics of various electrical appliances to identify the root cause of faults and malfunctions.
Provide expert testimony and technical explanations, if required, during the insurance claim process.
Requirements
communication
problem solving
appliance technician
electrical systems
eas certification
driver's license
Strong written and verbal communication skills, with the ability to explain complex technical issues clearly and concisely.
Excellent analytical and problem-solving skills, with attention to detail.
Experience in preparing causation reports for insurance claims is highly desirable.
Proven experience as an Appliance Technician with a strong background in diagnosing faults in electrical items.
In-depth knowledge of electrical systems, appliance mechanics, and diagnostic procedures.
Certification or technical training in electrical items, equivalent to EAS or similar via the Electrical Workers Registration Board (EWRB) is required.
Ability to manage multiple cases simultaneously and meet tight deadlines.
Valid driver’s license and ability to travel to locations as needed.
Benefits
Opportunity to work with cutting-edge technologies in a dynamic environment
Group insurance programme
Staff tenure programme
Flexible working options
Proactive EAP Services
Supportive team culture that values collaboration
Birthday leave
Incentive programme for staff
Wellness benefit
Competitive salary
Access to experts and worldwide opportunities as part of a 2000+ staff global company
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1932 Founded
Year Established
The company was established in 1932 as an independent loss adjusting firm.
40+ Countries
Global Reach
The company expanded its operations to over 40 countries through strategic office openings.
An independent loss adjusting firm that has evolved into a global insurance services provider.
Focuses on complex claims, including high-stakes commercial, niche, and catastrophe cases.
Specializes in marine claims investigations, large-scale construction loss assessments, aviation incidents, and crisis management.
Operates with a vertical structure of specialist teams, offering tailored adjusting services.
Culture + Values
We aim for nothing less than the highest standards in everything we do.
We work best when we work together with clients, colleagues, and business partners alike.
We are trusted to keep our promises, act with integrity, and treat people the right way.
We know our market better than anyone, but still, we never stop developing.
We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.
Environment + Sustainability
12.7% Emission Reduction
GHG Targets
Achieved a reduction in greenhouse gas emissions for operational activities.
5% Carbon Target
Annual Reduction Goal
Set a goal to reduce carbon emissions each year through various initiatives.
Earned certification by demonstrating continuous measurement, reporting and verified reduction of Scope‑1, 2 and core Scope‑3 emissions.
Adopts a carbon‑reduction strategy including efficiency improvements (offices & travel), renewable energy adoption and sustainable procurement.
Engages employees via ESG steering committee and global policies covering water and energy use, waste reduction, renewable energy and electric‑vehicle schemes.
Inclusion & Diversity
20,000 Hours
Global Volunteering Contribution
Generated through an annual paid Day of Service, this figure represents the company's commitment to community engagement and social impact.
Published first ESG Impact Report including data on gender pay and diversity.
Global ESG framework includes governance and policies on diversity, equity & inclusion.
Planet Mark ESG report showcases metrics on people, community and governance including diversity.
Reports gender-related data via supplier code of conduct and gender-pay reporting (specific figures not publicly disclosed).